Cheap Brussels Airlines flights

Only 4.5 hrs flight, regular commercial flight. Not crouded at all which was great! But - No entertainment whatsoever. No food or drinks. Even water. I would gladly pay for food, whereas every thing written in the menu wasn't available, but snacks. Not funny guys!! We were in 2 hour lines before boarding. We were not aware that the 400 us dolarla tickets are without food and drinks. We were tired and we were hungry and thirsty. And here it was: a very appetizing menu that we can't buy anything on it.... Again, not funny at all.

Plane was extremely cold all throughout the flight and no blankets we're provided unlike my flight from Chicago to Brussels. Boarding was a disaster! All the passengers were crammed in a very tight space and made to wait for about an hour before boarding the plane which also took a while to taxi before we could board. Not sure why they checked every one's boarding pass so early only for us to be jam packed like sardines(very few chairs) and wait for all of two hours before getting on the plane. COVID is still around so to be in such as tight space with so many people was not because the best majority were not wearing masks so social distancing was impossible. Plane entertainment was old and not many options available. The crew did a decent job but the food could have been better. I enjoyed the waffle we got before landing though.

Plane late over 2 hours. Crew did not know how to manage the situation. Very unprofessional