1. issues with gas level at return !!! 2. OVER pricing for 2 hrs extra !!!!: RIDICULOUS .... Feel like they want to find a way to make extra money on your back....
2.0
Poor|Apr 2021
nothing
Kayak prices dont include insurance fees which can duplicate or triplicate the rental price
I purchased some insurance through your website and it turns out in wasnt valid in mexico and had to pay more that what I was originally told
I purchased some insurance through your website and it turns out in wasnt valid in mexico and had to pay for there insurance to rent the car. It was way more money for there insurance that the insurance I originally bought through your website.
2.8
Poor|Nov 2019
Absolutely nothing. The manager, Cesar Salazar, was very pushy and rude. He didn’t accept the insurance I had purchased with Kayak and forced me to buy another insurance plan. I felt very pressured and due to the known crime in the area, he made me scared for my own well being so I caved and bought it.
Get rid of him.
2.0
Poor|Jun 2018
I booked on at the “special” price of $30 US dollars. When we arrived to pickup the car, we were told it would be $249. Then the manager came out and said he could reduce the price to $175. After we refused for the second time finally he said his lowest price would be $135. We decided not to rent from this company.