Cheap Car Rentals in Nieuwe Pijp, Amsterdam

Excellent experience with Enterprise Rent a Car in Amsterdam Centrum. We dealt with Alessandra and she could not have been better. Highly recommended.

Important things were not communicated upfront. 1. Passport is needed 2. Credit card pin code is needed. The first issue was solved, by chance i had a photo of the passport. the 2nd issue was a surprise, I knew I had to bring my credit card and I did, after already paying online, however, they needed me to use my pin code and not just scan my card. I do not have the pin code and they had no fallback option so I was not able to get a car and had to make new plans. Clear communication upfront would help either getting ready for the rental process or make other plans IN TIME. I was unhappy to see no flexibility (I offered instead of a deposit, to actually pay that amount - even that wasn't an option)

Pick up time was 8 am and I had to wait until 9.20 am to learn that they do not accept my card so I could not rent a car.

Νοίκιασα ένα αυτοκίνητο για 2 ημέρες και όλα κύλησαν άψογα. Το αυτοκίνητο ήταν καινούργιο, με πολλές ανέσεις για την κατηγορία του(μικρό αυτοκίνητο με line tecnology, cruise control κτλ.). Ακόμα και το προσωπικό ήταν πολύ εξυπηρετικό απέναντί μας και μας έδωσαν άμεσα λύση σε μία παρεξήγηση που πήγε να γίνει(από δικό μου λάθος). Τα χρήματα που κράτησαν για ασφάλεια αποδεσμεύτηκαν σχεδόν αμέσως(σε 2 εργάσιμες ημέρες). Θα το ξανά προτιμήσω.

Trying to blame damages that were on the car on us , took our deposit money