Cheap Car Rentals in Bayshore/Klatt, Anchorage

Some time after exiting the rental facility the check engine light for oil service needed came on which was frustrating given the amount of mileage we anticipated driving. The comfort of a Toyota 4Runner is average at best. The seats are very rigid and overall comfort significantly decreases the perceived value of renting it.

It was a complete disaster and the manager refused to chat with me.

I arrived Saturday around noon and there was only one person in line in front of me. I had a very friendly person at the counter. He did tell me they do not accept the 3rd party insurance I had purchased through Allianz but they took the name of my regular car insurance to use instead. This was fine for me but could be a problem for someone who doesn’t have car insurance back home. When I went to get my car instead of being a small Chevy spark hatchback I had reserved it was a ginormous SUV. I went back to the desk and they weren’t able to give me a small economy but they gave me a brand new 2022 Toyota RAV4 hybrid. I was in Alaska for the weekend but had rented a compact since it was what I could afford. It was great to have the RAV4. Upon return check out took about 1 minute and was easy. Overall, I had a decent experience and lucked out on the economy cars being overbooked :)

Good service. Keep it up.

Pick up counter service was terrible!!!!! One person on the desk took 1 1/2 hrs. to get car and I was 5th person in line with another 10-15 people in line behind me!!! Car was good all other services where acceptable.

The car was in great condition, and the pickup and drop off were very smooth. I would definitely rent from them again.

There was no car. I got a confirmation number and the Enterprise people called the day before our trip and said the confirmation number and reservation was computer generated, not human. VERY upsetting since we were to spend ten days driving around Alaska. I will NEVER use Kayak again. Enterprise said they knew NOTHING of a reservation.

Quick, easy, great quality

My plane was delayed until after they close so I called prior to let them know that I would come in the next day for the reserved car. When we showed up in a snow storm, they did not have a vehicle for us to use as we had requested an SUV. The agent was unable to assist me and needed to confirm with the manager before “figuring something out for us”. I waited over 20 minutes and finally gave up and left to go rent from another company.

Everything was as promised.

Clean the car before renting it, stuff in cup holders from and back, soda can in trunk, food prints on front seat, foot marks on dash are several places, inside of driving window film so bad had a hard time seeing out of it. Very disappointed when my riders said there are half full cups back here. Front seat rider asked for a wet rag to wipe down the seat and dash area.

Didn’t get what we ordered. Waited two hours to change to something we didn’t ordered. When drop off the cat the rental record were totally wrong with other renters name and credit card. Took a long time to fix that and still got charged more than what we agreed to at the end. Need to talk to someone when get back home to take care of this.

Everything great except that the type of vehicle we reserved (full size car) was not available when we arrived so a different vehicle (a small SUV) was substituted.