Cheap Car Rentals in Huffman/O'Malley, Anchorage

There was no car. I got a confirmation number and the Enterprise people called the day before our trip and said the confirmation number and reservation was computer generated, not human. VERY upsetting since we were to spend ten days driving around Alaska. I will NEVER use Kayak again. Enterprise said they knew NOTHING of a reservation.

Quick, easy, great quality

My plane was delayed until after they close so I called prior to let them know that I would come in the next day for the reserved car. When we showed up in a snow storm, they did not have a vehicle for us to use as we had requested an SUV. The agent was unable to assist me and needed to confirm with the manager before “figuring something out for us”. I waited over 20 minutes and finally gave up and left to go rent from another company.

Hidden fees.

To have a more formal agreement with totalling price for the WHOLE RENTAL.

I liked not paying the airport tax

Better price

Considering an unprecedented snowstorm hit the area that holiday day, the representatives at Thrifty were above bar on expectations. Earlier in the week they adjusted my rental period without any fees or issues, even adjusted my pick-up time to accommodate better road conditions. The day of pick-up, a winter storm hit the area, and in spite of lost net and computer systems, they hand-wrote check-in paperwork in order to stay open and available to clients. I am in debt to them that the day of the storm was my best day to pick-up the car and they were available. The clerk who assisted me was professional and flexible. Really impressed.

They could have actually had the car for me to rent. They did not have the car I reserved to rent. Then had the nerve to offer me a bigger car for $500 a day. Will never use them again.