Cheap Car Rentals in Arizona

I reserved a full size sedan but they didn't have one when I arrived so they made me pay more for a SUV.

Cost is way too high. Airport fees take advantage of tourist. Plan to avoid Sky Harbor in the future.

The first car we received (Chevy Trax) was an underpowered car that had poor handling. After driving for a day it developed a slow tire leak that required adding air every day or two. The Alamo roadside assistance people we spoke with were all very helpful. We were in a remote location near the grand canyon north rim and they dispatched a new car from Las Vegas over 100 miles away within 24 hrs. The new car worked perfectly (Ford Escape), drove very well, and had no mechanical issues. When we returned the car at the Phoenix airport, the person we spoke with asked us how the rental was and we explained the issue and how Alamo helped us get a replacement car. Without asking, she gave us a substantial discount on the rental cost because of the car trouble which was unexpected but greatly appreciated. Overall, the customer service and roadside assistance people were all nice and very helpful. The one problem was that the communication between the roadside assistance people could be better. For example, when we talked with one person and they went off shift, we had to go through the whole story again with the next person that took over the case. Also, the tow truck driver who brought the new car (who was very nice) hadn't been brought up to speed on the case and didnt know that we were going to be away from the car when he brought the replacement car. It all worked out though and we were impressed by Alamo's customer service and very happy with the replacement car.

I was assured no more than 24 hours after dropping off vehicle I would get the $200 credit card deposit bank. It is now over 48 hours and the money still isn't on my card. everything else was fine but this deposit process is broken and deters me from trusting and using Dollar again.

Easy processes. Nothing to complain about.

Had to cancel at last minute due to Covid. No problem - even though I had pre-paid with "no refund" policy, refund was OK'd. Very helpful!

Front end was way out of alignment. Tiring to drive 6 hours

Took over an hour to pick up car

No cars available. What’s the point of a reservation?

Line up was at least 60-80 people long, and not moving when I arrived. Ended up abandoning the car that I had already paid for because the line hadn't moved in an hour, and I was going to miss the wedding I had flown in for. It looked like there weren't anywhere near enough cars in the Budget parking lot as there were customers. Most of the other line ups for other car rental companies were empty. Won't rent with Budget again.

They were able to get us into something that was available. They were not very nice and had bad attitudes and did not care about our situation to put us into something that met our needs.

I made a reservation that was not honored and wound up renting a car with a different vendor