Cheap Car Rentals in Atlanta Hartsfield-Jackson Airport from 962,441 ₫

The process from beginning to end was seem less. I can’t think of anything I would change. We grabbed a car last minute and everyone was absolutely fantastic. Thank you so much

Personal thank you to Duitar (I am almost positive I spelled his name wrong). He was at the National counter. Anyway, he worked to ensure that I had the best deal possible and considering how busy they were, he made the process feel efficient. Once we went into the garage, I took a moment to stand in front of the fan to get some air and a guy came over to direct us to a car eliminating the need to go to the desk. So all in all, great experience. Thank you!

Very unorganized. Car was given to me with half a tank and when I returned it with half a tank they said it should have been full and charged me. Paperwork wasn’t done correctly and they couldn’t even give me a receipt at the drop off.

My wife and I had to wait outside in the cold for 1 hour in line to get my car. They did not have cars for people but they did have ours once we were able to get to the counter. Once we got the car, it smelled like someone had just been smoking marijuana in the car. The car was not completely filled with gas. When I returned the car, I was charged more than I was originally quoted. Budget charged me for rental insurance which I had declined. Budget did send me a copy of the receipt where they showed that I initialed for the coverage. It is my fault as after an hour of waiting outside in the cold, I just initialed where the agent told me too. That was my fault but Budget pulled a fast one on me to get that additional money. I tried to get them to refund me for that and they wouldn't. Budget will not get me ever again... as I will NEVER rent from them again. The customer experience was HORRIBLE!!

Having a car in less than 5-6 hours would have been better

They counter was closed at 1207, after I called ahead and said my flight was delayed. So I didn’t receive my rental in the next morning, had to reserve a second hotel and pay two hefty Urbers. I reserved a midsize vehicle, for one person. They gave me a mini van. But the van clean.

No one at desk, we waited 15 min while a nearby rental agency came to help. No sign was put up to tell us where to go. He looked around & found one behind the counter telling us to go to the rental garage & find a neighboring company’s return desk. Car was fine, rate was decent, staff were overworked but friendly. Seems like staffing issues. Will likely rent with one of the larger companies that had staff at their desk next time.

So it would be extremely helpful if people knew exactly what kind of deposit was expected from the rental car dealership. I had to pay a 250$ deposit but I budgeted 200$. So us know before booking the rental what deposit is required for that specific merchant

We waited in line for 1-2 hours to pick up our rental. Once we got into our car (after an additional wait in a separate line in the garage as they were giving people in the garage line cars the moment they were returned) it smelled of cigarette smoke and had not been cleaned very well.

Overbooked and didn’t have rental cars available. Even though I had a reservation- no cars. Waited 3 hours before getting an Uber instead.

Overbooked. Had a reservation for weeks, I show up and no cars available!

pickup line was about 2 hours long. Several people not in line mentioned they stood in line for 1.5-2 hours and then had been waiting 2 hours for a car they still didn't have yet. We didn't have time to deal with that so ended up taking an uber instead even though our rental was a prepaid non refundable

I never received my rental car and had to cancel, refund pending…

All good except getting car out of lot. For some reason this takes at least five minutes.

The canceled my car

Professional and friendly service from checkout to check in

Katelynn at the Augusta airport is an excellent employee, she was dedicated, able to answer all of my questions, and was able to get me to the next leg of my trip quickly and without hassle

Very casual about not being able to provide a car despite my reservation. Absolutely no apology or explanation. Horrible. Never again.

Never used ACE before but will again. Somewhat of a line checking in, but had the car I reserved, easy pickup and later drop off. Car was clean and well maintained. All staff members were friendly and helpful.

The people were kind. The price was the lowest I could find. Nice clean car just like all of the other more expensive rental companies!!

When I arrived, it took me almost an hour to get a hold of someone for pickup. The pickup person was unhelpful, even though I was traveling alone with two small children. When I arrived at the location, I was given a vehicle that was very worn down, inside and outside, but I had few choices since most vehicles there didn't seem to be in better shape. The car had the engine light and tire pressure lights on. They did not offer to give me a new car, but instead inflated the low tires. During my short rental the car tires continued to deflate, but I was too far to be able to return the car for a new one. The seatbelts were so badly ripped in several places, that only 3/7 seatbelts actually worked. The car is not road worthy. It shook if I drove more than 50 miles an hour, and needs alignment and repairs. The interior was dirty and missing accessories and parts. When I returned the car, they charged me for a full tank of gas, even though they gave me a car that didnt even have half a tank on it, and I returned it with the same amount. After checkout, I asked for a transport to the airport, as per the website, and they said they could not provide transport. So I was left with two small kids, luggage and car seat, in the rain to figure out how to get to the airport myself. Overall, terrible, terrible experience. Never again.

We didn't know the rental was off-site. Our plan was aboiut an hour late and then cancelled our van without notifing us. We will never use a service this again, or book through Kayak.

I reserved a van through Kayak and got a confirmation but when I got there they said there was no reservation made. They have a van on the spot but it was twice the price of what it was on Kayak