Cheap Car Rentals in Cherrywood/Upper Boggy Creek, Austin

They double booked - wasted my time

Hertz allwed me to book a rental without actually having availability and no courteosy call to let me know this until I called them less than 24 hours before pick up to confirm my rental did they break the news to me I actually had no rental due to none available. Ruined my plans horribly that weekend.

It was canceled last minute

Wouldn't honor an insurance reservation without a major credit card too. Told me to go away!

Friendly staff and very helpful!

Reserved car weeks in advance. Received confirmation of reservation. Received second confirmation the day of the rental. Arrived at rental desk to be told that AVIS had overbooked and there are zero cars available. While we waited for an Uber, I overheard several people receive the same bad news. The desk agent said she had told over 100 people that day "no car is available". It was my assumption that AVIS has the ability to know how many cars they own and how many have been reserved. For the AVIS management to treat their customers and employees this way is completely unacceptable. Their lack of concern for customers caused us transportation problems for the entire weekend. Can you imagine the poor employee that had to take abuse from irate customers for 8-hours. I hope she can find a better job soon. My company and I will avoid AVIS at all cost and I will make sure that everyone who asks hears this story. It's time that business leaders are held responsible for their decisions and stop using Covid as an excuse for everything. AVIS needs to do better or have new leadership. Mr. Ferraro and his team should be embarrassed...but probably are not.

Charged me a refuelling fee. They are not refunding it to me.

Excellent service !