Very efficient and affable staff. Car was clean and the one I ordered.
10.0
Wonderful|Mar 2023
I appreciated Mr. Ali helpfulness. Dropping of the car in front of the airport entrance is very practical.
4.0
Mediocre|Jul 2022
Vehicle had 67,000 km - too much for a rental. Car was not clean or well maintained. Tail lights were broken with red tape keeping them together. Headlights needed adjustment and didn’t provide good visibility. Car needed body work and had many scratches. Interior was very dirty. Brakes squeaked. Hub cabs were damaged.
10.0
Wonderful|May 2022
I like all the service thank you to the staff who helped me. To do better as to give to the customer copie of the damage instead of taking a video on camera in case someone have no mobile or camera
10.0
Wonderful|May 2022
I really liked the service folks on the counter and the guy who delivered the car and picked up the car really professional. I will definitely highly recommend them
10.0
Wonderful|Apr 2021
Very courteous staff. Walked around the car with me to inspect it before I took it. Called me a few hours before drop off to ask for the time I was planning to return the car in order to meet me. I did not have to return it to any parking. They just met me in front of the airport and took the car from me.
We still haven’t received the deposit for the car we rented
6.0
Okay|Mar 2022
The car has some glitches in the gearbox
10.0
Wonderful|Sep 2021
Excellent service Thank you so much
3.6
Poor|Dec 2017
not much
I rented this full SUV vehicle but got shorted since the back seats would not fold or operate. The Avis tech tried to fix it but was unsuccessful. They promised that they will find me a replacement vehicle and replace the once I rented withing couple of hours. They never even called. I was stuck with this care for the whole week and AVIS-Beirut refused to discount the rate when I returned. It is a big ripoff operation.
2.0
Poor|Dec 2016
nothing to like coz did not received my car. They just told me, sorry sir no more cars available
Kindly cancel the reservation and arrange full refund immediately. Robert Nehme 00971555967640
2.0
Poor|Oct 2016
They tried to work and find an alternative
There is obviously overbooking for their SUV's. Also the car terrible brakes.
I wasnt able to cover my car with insurance. The company said that they don’t sell insurance The pick up time was something like one hour. Thats so slow