Cheap Car Rentals in Bogotá

To pick up the car and drop off was a nightmare , no communication this people never answer their messages ., I would not recommend this company

We had a confirmed rental and they weren’t there. They hadn’t canceled our reservation. Then we couldn’t even contact them. Stay away from budget.

Budget at the airport was closed in January 1st but they still allowed the booking to be made. It was also more expensive than a local brand called Localisa. Would recommend Localisa instead.

The attendants were very courteous, informative and also very efficient. Looking forward to rent another car soon. The only downer or disappointment, was that they were out of GPS monitors to rent.

Beware of the following. In Bogota and Medellin there are days your car cannot go out. But you will be charged anyways. The agency will not tell you about it. You MUST request a hybrid car to avoid this issue. Green cars may be out every day. Also in Colombia you have to pay for washing the car once you return it.

The office staff was very professional. Price for 9 passengers van was very competitive. They even offered pick up and drop off at El Dorado International Airport.

Excellent service at the pickup in Bogota, Diego did a very good job and made everything very clear for us about our options while renting a car. The service at the drop off was good and fast.

The car was not available

When I arrived to pick the car up, they said the car was unavailable

The address of the location is wrong. Was on a call with an Avis rep. for 30 minutes which couldn’t help me. I ended up not renting the car as the eventual rental place mentioned online that they are closing at 5pm, instead of 6pm when I planned to rent the car.

not enough cars and no good communication between them.they almost let me without a car that day even i reserve it a while back. i got lucky that day but its not suppose to be like that. i got Suzuki instead a Nissan. maybe its high season,or unprofessional but i will give it another shot next time and probably give a better review.

Sin atención al cliente sin teléfonos de información

From the start, the CSR did not even say hello; did not answer my questions cordially and when I asked as to why, she became indignant and rude. In the contract it stated that the car had to be returned washed and cleaned, which I did (paid to have it professionally done). When I returned the vehicle, I was still charged a fee for cleaning. After I complained about it the same CSR said it didn't matter if I washed it or not that they were going to charge me a fee none the less. I paid cash for which I was not given a receipt even though I asked. There was no document showing that the vehicle was returned in good condition or that it was even returned. I was told "not to worry about it". The weekly price through KAYAK was excellent but the Customer Service experience was not desirable. I will think twice before recommending Royal Rent a Car.