Cheap Car Rentals in Burlington Airport

When my rental had a bubble in the tire I was first asked if I could fix it, next I was asked to drive 37 miles to change it out, third I was asked to drive 27 miles to a repair shop, and lastly, only after I asked, was a service truck sent to my location.

I didn’t like that the car they gave me hadn’t been fully evaluated by their staff prior to renting it to me. The “ maintenance required / bring vehicle to dealer l light came on the dashboard the day after I Picked up the car

The negatives I have were based on the small size of the car, which I chose and the price which was a little less than other rental agencies. I had never been in a Nissan Sentra and never will be again. Rental car rates are more than double what they were before. I have to accept that, but I don’t have to accept that it represents decent value. Everything else was fine.

Really considerate and helpful counter staff

The rental process went as planned - no surprises!

The service was prompt, and customer service was professional as well.

Quick and easy pickup and return. The clerk was friendly and had my papers ready to go. (This was partly due to the light activity in the terminal at the time, but, in the past, I have had poor service from other rental agencies with the same airport conditions.)

The experience with Hertz was great. The vehicle was not as clean as we would have liked, but overall, we were very happy.

Desk staff were friendly & helpful. Online tools for reservation management, both web & app, were pretty much useless. Online customer assistance tools were equally useless. Speaking to an actual customer service human costs $30. Rates were deceptively presented nearly to the point of fraud, and in the end unreasonably high compared to competitors. Provided vehicle was in poor repair, with warped brake rotors and a totally worn out suspension. Would not recommend, will not rent a vehicle through Hertz again.

The agent was friendly and easy to deal with, I was upgraded to a full size car. It was clean and easy to drive.

Everything was great and seamless.

I was charged for gas despite filling it 2 miles from airport, getting the fuel shutoff twice which indicated to me it was full and gauge showing full. Not okay and I cancelled our reservation for a week later and used National. Actions have consequences, I emailed the company and had no reply so bye bye Budget, I respond by taking my business elsewhere.

Should be info about lost and found. Forgot my pillow in the car

Everything was fine. No issues at all.

The enterprise desk staff was terrific, and the whole experience was easy and affordable!

I paid for a mid sized SUV and instead was given a car no bigger than a sedan. My whole goal in paying TRIPLE the price for an suv was to feel safer while driving in the snow (there was a major snowstorm while I was there). When I complained at the counter, the lady said there was nothing she could do even though there were bigger SUVs available in the lot. Instead, I slid and slipped multiple times and was terrified I’d get into an accident. It was traumatic.

Poorly staffed, huge backup at pickup counter. Apparently they did not have staff to clean returns. After waiting almost an hour we chose to take a "dirty" car just to get out of there. The counter staff was pleasant, felt bad for them having to deal with the situation.

The car wasn’t really dirty but could have been a bit cleaner, especially the inside of the windshield. That said, overall I was happy with my experience with Avis at the Burlington VT airport, the car, and personnel. I’d rent from them again.

Everything was perfect

For older and physically impaired users, better description of the size, leg room, comfort and entry and exits are needed. We may not know the car name and type. To us mid-sized means a roomy sedan not a compact car. Our expectations include an odometer, easy adjustment of the steering wheel and seats. This car was like driving a roller skate. We hit our heads getting in the car, banged our knees on the dashboard and I struggled to get out of the car. Also, personnel need to offer to show the car features and explain them. We didn’t know how to remove the ignition key!