Cheap Car Rentals in Cancun Airport

Llegamos a Cancún y no había nadie en la oficina de budget, entonces tuvimos que rentar otro carro en otra empresa y nos fue pésimo con Hertz

All the people from the check in to check out were all friendly and helpful. The car we rented was in perfect condition. Highly recommend!

The extra charges that they add on to what was quoted. Plus they said that they will give a low mileage car but we didn’t get one with low mileage.

Excellent customer service Jetta was super fuel efficient Interior upholstery could have been cleaned better Overall great

The Alamo agent stated he had no automatic cars available & we were fine with taking a manual vehicle. The agent kept saying no no…my friend will give you a bigger car for less money & insurance coverage. We were then brought to His friend at MEX rental car. When the Amex agent walked us towards the shuttle to pick up our rental car, he pulled us to the side & extorted a “tip” out of us for giving us a better deal. The car we got was filthy inside & out & not a typical Alamo standard type vehicle. The seats were covered in dirt like someone was sweating all over the seats & all the dirt they had on them had sweat right onto the interior. And, to top it all off, the wiper fluid was empty & the wipers were useless…they really needed to be changed out, even if the vehicle had washer fluid in it. Needless to say, even though we ultimately were not allowed to rent from Alamo, our experience was not one I’d like to repeat.

It felt like they scammed me with a rental that went from $124CAD to $376. I only included liability insurance and 2 carseats for 2 days what I was quoted ahead of time by Dollar, $238 plus $60 total for the seats. But they don't tell you on the website that there is a 29.5% fees added to that(I assumed maybe 10%), the car seats were out of date, and we never got the car we wanted. We got a beat up Suzuki instead of a Jeep. The problem is after a long flight with 2 small kids and a 2 hr line up at the rental, you'll sign anything to get going.

The price shown when I made the reservation wasn't the one I had once I got there. They charged me a "mandatory" insurance although I already had one with my credit card. It doubled the original price. I won't come back anymore, really poor experience. Also, it was impossible to find the counter, there was no one there at first. Hopefully a lady helped me and said that Hertz and Dollar are basically the same.

Price quotes was3x due to full coverage law

I was overcharged for my car rental. AVIS Mexico robbed me

I had heard from people that the process of renting a car, specifically the drop off process could be and have been lengthy processes. However, with my experience with Avis, I was finished and on the shuttle to the terminal in < 15 minutes. Thanks 😊

Arrived and my reservation had been cancelled. No other cars available. Never again.

When we checked in to pick up our car, they never told us they did not have a full size car available for us. Instead of upgrading us or informing us, we waited for about 30 minutes for our car to show up then told us after we asked about it that they didn’t have it. They still didn’t upgrade us at this point. Eventually a full size car pulled in, still wet from being washed and only a half tank of gas. The insurance also doubles the rental price.

I booked a car online for $130 then got hit with another $100 for insurance. They should have included the insurance in the online booking price since it is mandatory.