The people at Hertz, particularly Peter and the store manager, were fantastic. Super helpful when Priceline gave me the wrong pick-up time.
Priceline and Kayak told me to arrive at 5PM to pick up the car, and when I arrived Hertz told me they close at 5 and final pickup is 4:45. Priceline and Kayak should be telling people these things! They shouldn't say "arrive at 5" when that's the closing time. It almost ruined my trip, but fortunately the people at Hertz broke the rules and let me in to rent their last car.