Cheap Car Rentals in Garfield Ridge, Chicago

I was unable to utilize my reservation due to the inability to use my digital credit card on my phone because I don’t have a physical one. Very unsatisfied.

Very easy picking up my rental. Thank goodness I had reservations in advance. Great customer service

My flight was delayed, and I arrived at the dollar counter, just after they had closed. There was a lady still behind the counter, who informed me that because I had not arrived within two hours of the predetermined time they had rented my vehicle to someone else. How is this practice even legal being that I had already paid for it? I was forced to take rideshare to my destination and then back again the next day at an expense of more than $120. I am quite sure that I had pre-purchased insurance but dollar could not confirm this so I paid for insurance that I didn’t need , my total charge at the counter was an additional $124.22. The type of vehicle I had requested was not available so I had to settle for what they had. There were four shirts laying on the back seat, so I find it difficult to believe the vehicle had been cleaned , I think that the previous customer had just left it clean. Please let me know how to get a refund.

They didn’t have a car. You should check with them before reserving them.

Car was not ready at time of pickup. Had to wait 45 minutes for them to process car in and clean.

Pleasant, helpful, and attentive. I will rent with them again.

The Enterprise crew was wonderful. The car was a little long in the tooth.

The process of picking up and dropping off the vehicle was very smooth and fast. The people at the counter were very friendly, professional, and knowledgeable.

I liked size and comfortable sitting space. What could have been better is when you clean the carpet in the car it had a sour/unpleasant smell.

They wanted $400.00 deposit and they don't use debit cards for intown rentals. You can only use debit card for flying. You must have an major credit card to rent a car, horrible had to go all the way back home to get credit card

Excellent service. Staff was patient and helpful. It was late at night, past the counter service hours. The staff was manning the booth/office in the parking garage. It was cold and late but the staff was patient, helpful and kind. I especially appreciated their service after my long day of traveling/flying. Also the return was easy. Thank you very much. Ethan and his team did a wonderful job.

We arrived to the counter to learn that there were no more cars available. At all. We waited forever and finally got a completely different car than we ordered: a gas-guzzling SUV instead of a midsized sedan that we ordered. Not ideal for a huge road trip. The car was very clean but quite dinged up. Everything was WAY more expensive than advertised. Overall I’m super disappointed with Budget. What a misnomer if a business name.

Customer service in midway airport, worse ever. Never rent car again with budget

The drop off location and time was not what I selected in my search and didn’t realize until the night before that it had changed. Tried to call to change and it was closed, called the next morning and was informed it would be $659 to change to a closer drop off or to keep the car a couple extra hours. That is insanity. I waited over an hour in line to rent from these guys for pick up after my scheduled time, but was told if I was more than 20 min late it would be $659. What a joke.

The car was reeking of weed. It was not cleaned before renting to us. We had a very poor experience. Had to wait 7 hours in the line even though we had our car booked for pick up at 8 and were there at 7. No planning what so ever, they could have just called the intervals of 30 mins booking slots and could have done everything much faster.

We had to have a car towed from Battle Creek, Michigan after it was given to us from Kalamazoo undriveable and no replacement car was given to us (and the emergency roadside assistance was absolutely terrible- please listen to all of the recorded conversations because they effectively were running us around and okay with leaving us stranded in Battle Creek) so we had to spend close to $150 on an uber to get to our final destination and then we were charged for an extra day even though we didn’t have a car for the majority of our reservation. Absolutely terrible experience, I’m actively telling everyone never to book with Avis.

We were glad to be able to get a car the day before when we learned that the mode of transportation in the original plan had to be canceled due to weather.