Cheap Car Rentals in Mount Pleasant, Cleveland

I thought I was picking up at the airport location but it turns out it was about 30 mins away. Seems like it would be a simple fix but I was told that because I booked through a third-party that Hertz couldn't do anything. Also, the vehicle had a strong smoke odor on the interior...not cool when you're traveling with family and small children.

The location closed before we could pick up the rental. We were not notified. We were not compensated. We had to pay for travel for that evening.

Nothing was wrong great work

plane encountered a delay, so I ended up landing after the enterprise location had closed. I made my way to the location the very next day, It had not even been 24 hours since my scheduled pickup and when I arrived the Manager of that location told me he just rented my rental to some one else just 20 minutes to me arriving. They had no other cars that fit my needs. this was a work trip and I needed a pickup. I ended up with budget after spending 3 hours of company time calling around to all the rental company locations in Cleveland untill I found one 30 minutes outside of the city and I had to Uber their. Not impressed with the service I received and my company will avoid them in the future

One of the better locations in Cleveland

Ithe location would have been ok, yet the hours posted were incorrect, the vehicle was DIRTY, rep was rude & said we hsd to take it, other rep tried to clean it, we had to wait wasting time, no compensation for the time being earlier gor frop off or waiting, NOT at ALL the experience of any past rentals from other companies

Convenient location Car smelled like smoke Bug splatters on the windshield Oil change due warning indicator light Charged a daily rate of $88 versus rate Kayak quoted of $33 daily I turned car in early as driving it was not pleasant- that was the stated rationale for why I was charged so much

Rental was good. Service very good. Very expensive (more than $100 per day including fees for a compact). There was a long wait to get the car and a long wait for the airport bus at the drop-off location.