Pick up in Hope Hull Montgomery Airport, Alabama, was OK. I reported rub marks to the agent at the airport on the form provided. The car was clean but did have rub marks on the outside, which were documented by photos before the car was moved. Dropped car off as rented at Dayton International Airport, Ohio before 9:00am and deposited the keys in the drop box before 9:00 am. Convenient BUT RISKY.
NO Honesty in charging, integrity, communications = ALL lacking! NO receipt every provided by mail or email. I was charged $137.37, not the $117.39 quoted, with NO explanation and NO communications. Bait and Switch. I dropped the car off at Dayton International Airport as directed on Sunday morning before 9:00 am. No agent was there so paperwork was deposited in box as directed by signs. I filed a left item report on line as directed by Thrify on a CD left in the car - nothing done and nothing said. NO communications. I have photos that there was no damage to the car. I feel cheated. I feel like a theft has occurred in the taking of additional money without explanation. POOR business practice. DISHONEST business practice.