It’s an outstanding location to rent a car Andy Apple white is a outstanding manager that’s cares about customer service the car was clean the process was easy and everyone’s attitude were friendly I will rent from them again
2.0
Poor|Feb 2023
i booked a van with enterprise through Kayak on my family vacation. when i get there, not only did they not have the 15 passenger van i booked. they had nothing so my family and i were running silly trying to find something else. HORRIBLE.
10.0
Wonderful|Feb 2023
Staff was friendly and honest.
10.0
Wonderful|Feb 2023
Location is under the Sheraton in Denver, staff is friendly and car was great
Hertz called ans canceled because they ran out of cars.
6.0
Okay|Oct 2019
The washer fluid was empty and the cap missing. This became an issue driving 2000+ miles.
4.4
Mediocre|Aug 2019
The manager was very helpful but it was unfortunate we had to involve the manager.
Not given a hard time about prepaying for a car and telling me there were not cars to rent and that prepaying with Hertz was pointless. This was a quote from the front desk individual.
10.0
Wonderful|Aug 2019
Friendly Staff. Easy drop-off. Good price.
6.4
Okay|Jul 2019
the car was fine and the drop off experience was fine
The location in Denver where I was supposed to pick up my car called me the morning of pickup and left a voicemail saying simply "We don't have your car. Goodbye." After several frantic phone calls, they managed to arrange another car for me but it was very stressful.
7.6
Good|Jun 2019
Please give drop off instructions for when location is closed. I was pretty freaked out when I drove back to return the car to a closed location without any heads up. There were no written instructions on the materials I was given either.
The two clerks were knowledgeable. I loved the Subaru.
Returned the car with over a quarter tank of gas, o was charged $103 for fuel, which seemed very expensive, with no explanation
10.0
Wonderful|Jun 2018
Clean car / upgrade / not a wait
I wish that BudgetHad a service like enterprise where they pick you up and bring you back to your home
9.6
Wonderful|Sep 2016
Was running a little late after traveling for almost 24 straight hours. Guys at store waited a little extra before closing so I could still pick up the car on the same day. Extremely satisfied with their customer service