Cheap Car Rentals in England

Lovely experience from pick up to drop off

Did not realise that booking through Kayak meant no insurance whatsoever. This doubled the cost! No contact from Hertz prior to pick up. Sketchy information about what was covered. Nil paperwork bar a receipt.

The Hertz office in Liverpool did not have clear instructions/directions to their office. We had to hunt around and ask people as to where it was. The charge from Hertz did not match what was quoted from CarRentals.com. Hertz was of no help trying to resolve the problem. Will never again rent from Hertz!

Liked the car but didn’t realize it came with only 100 miles/day. So I had to upgrade which doubled the price. Took over an hour to find the bus and get to their off airport site. Two hour waiting in a queue with just one person checking everyone in. Felt so bad for couple in front of me who were going to miss their cruise do to horrible delay. On return the bus only came once an hour to return to Terminal 5! Never renting from them again!

Upgrade to a crossland. Loved it.

Trading Fraudulently.

On pick up we found scrapes on the car that weren’t marked on the paperwork so got them to correct it. Agreement was for 100 miles per day this was changed to just 71 miles. Very disappointed. Checking the car back in was very quick and trouble free.

Had to pay twice the kayak price when we picked the car up due to insurance requirements Car was a bit older lots of dents also was low on fluids Upgraded model was very sporty

We reserved a Nissan Qashkai in advance but were concerned about space for 2 large suitcases in the back plus some smaller bags. Once we arrived in the UK from the US, I called the location and asked for an SUV with a large trunk area, so they set aside a Ford Kuga for us. The car was terrific; large trunk and comfortable seats; it was also a diesel model and seemed to get good mileage. Tahlia and Sam at the location were very friendly and informative. If we’re ever in Oxford again and need a car, we’d definitely book with Enterprise again! Note re insurance: we normally rely on Amex coverage but weren’t sure about the coverage for tires and roadside assistance so we did pay for that (£5/day) and waived the rest. Suggest that renters check their coverage before arrival so you know your options.

No printed contract on driving off. Difficult to find return location,despite GPS, a small map would have helped

Out of my 14 day rental, I had to deal with two flat tires. The first happened sometime after the rental branch had closed. I tried numerous numbers, was cut off, transferred or given another number to call, all to no avail. After an hour of trying to reach someone, I was advised to call the police for help. After calling them they came and gave me a ride to the nearest town to find a hotel for the night. They gave me the number for AA to call and give them my number and tell them what hotel I was at. They said they would notify me the next day when they found someone available to fix the car. I wasn’t called till the afternoon, had to take a taxi back to the car to meet the AA tow truck, drive to Quick Fix location, then walk to and wait 2 hours at a nearby restaurant while it was fixed. Then I had to drive 2 hours south to find my next hotel to be close enough for an early morning planned Castle tour. So, I lost both a day’s plan from my itinerary and had to stay in a different town than planned and the place I was having dinner. With the 2nd flat I had a direct number to AA. They were there in 20 minutes, took the screw out and plugged it. Told me to take it to a Quick Fix location along my itinerary route plan. They didn’t have the right tire so they sent me to another town that did. They had the right tire but no time to do it, so I went back to the first one where they said they could order one and get it by the next day. That came and went and so did the next. I drove around with my tire plugged for the duration of my trip before turning it in.

Pick up is in dark underground garage at LHR. Staff do not accompany customers to mark paperwork with existing damage to vehicle or help with controls on vehicle. Telephone assistance, very difficult to reach a live person to address concerns after pickup. World wide Sixt computer system was down for over two days and email assistance was delayed. Usual problems communicating with a live person when I was eventually able to talk to someone in English as it was not their first language. Insurance is very expensive at the counter at pickup. Be sure to buy online with rental prior to pickup. Good luck!

I should have known better. When picking up the vehicle, I was handed a vehicle damage report that literally listed dozens of minor scratches on the vehicle. I couldn't actually see any of these on the car but decided to overlook that. Then, upon returning the vehicle, I was charged a significant amount of money for a very minor scratch on the hubcap, far in excess of what it would have taken to replace the entire hubcap, and certainly not warranted for the minor scratch present. Also, the pickup location is very difficult to find, and the drop-off is equally difficult, as you have to ignore the customary signs pointing to rental car returns at the airport.

System did not see our 11 PM pickup, added large fee, we had to upgrade our car to avoid the fee and ended up paying much more than we were supposed to

Drop off was excellent. Pick up was the complete opposite. Long line with only one agent, car was not ready and needed cleaning, not easy when the weather is cold and wet and you have young kids. The car itself was small but fine and ran well.

Really helpful staff at the desk who helped me in a very quick and supportive manner...thank you!

I thought the experience with SIXT was very good. Polite, courteous staff, easy drop off and clean, solid car.

Sixt charged us a premium site fee at the counter. This was in the small print (the idea of it, not the amount of it). They should put this fee in the quoted price as it was quite high and would have impacted our decision about who to rent from. Location of car return not well marked at Manchester Airport.

After sales service also good. Will go for sixt next visit.

Even though it was on a National holiday weekend, the Budget folks got us all through the throng and into a car very quickly.

The line was short and the the lady was extremely helpful. Getting to the car was very easy and it was clean and ready to go. The drop-off was also surprisingly easy with a free shuttle to terminal. I would definitely use again.

- We were told that we if had to return the car early we won't be charged anything on top of what we have paid, even if out rental agreement had a minimum period - We were not told about the city supplement fee at pick-up nor drop-off - We were charged a damage fee for a damage that was there at time of pick-up without being sent an invoice or anything like that, money just disappeared from my account - I had to wait a total of 95 minutes on hold for someone to respond to our concerns

Friendly collection. On return, would welcome inspection of the car so I have no surprises on the invoice afterwards (no surprises this time).

Representative was excellent and did his very best for us

After a 30hr flight we were a bit disappointed at how much we were pressured with additional add ons at pick up. Otherwise all ok

I ended up canceling the rental on the stop, ruining the weekend trip plans. Europcar had so much "new stuff I need to add to the order that the price went up to the roof. Not knowing in advance what the final cost will be is big trouble, Do not recommend it. Will try Sixt next tme.

Dreadful from beginning to end.!!! Close it and start again from staff to location!

I wasn’t allowed to pick the car up as my licence from my country was not accepted. This should have been made clear at the initial point of online rental.

Last minute charges on pick up. Atleast 15£-25£ a day additional insurance charges at desk and if u dont want this option you can’t get your money back. So you have no other choice but to pay. I rented for 200£ online but had 250£ extra on pick up

The pick-up/drop-off is not at a Holiday Inn. The area is very dark and run down and not somewhere I wanted my family of six waiting for a taxi.

Pre -existing damage should be identified at pick up, not left to the customer to photograph. Information about the free shuttle should be more accurate