Cheap Car Rentals in Florida

Nothing you guys should take chime cards

Congratulating excellent service by James in the Miami counter ! Defenetly switching from Hertz !

The rep at the counter, Allen, was very helpful and made extra effort to get a map for me to get back to the baggage claim area once I got the truck. He gave me a sticky note with numbers on it to give to the other rep in the booth to pickup the car. Once I got down there, she was quickly able to provide the keys and let me know where the car was. I asked her if she had any paperwork for me as I had not signed anything with Allen. She asked if he told me the computer was down, but he had not said anything about that. I felt very uncomfortable about leaving in the car without any paperwork and I had to get back to the airport to pick up my 92 yr old father in law. The car was very clean and he looked in the glove compartment and saw an insurance document. I called my husband who had made the reservations for the car in January and prepaid for the rental. Allen said there was a security deposit of $400.00 which he put on my credit card and added a basic insurance coverage on but it didn’t sound like I had a choice to not get that since I have my own full coverage from home. He said I would get $200 -$250.00 credited back once the car was returned. All of this was quick but did cause me some concern after hearing that someone claiming to be Hertz car rental was found to be renting stollen cars and I was just praying the whole time I had the car not to get pulled over and gave the car impounded and be without a car.!!! The computer system was still down when I returned the car but the rep was very helpful and she was able to verify timely return and the car was in good condition. My suggestion would be to consider having a paper backup set of documents available for car rental clients when the system is down. Your call system down not allow your clients to contact a person with concerns like this and the only communication option was to send an email, which my husband did the day I picked up the car but he hasn’t heard a response as yet. Our confirmation number for the rental was 9916664973. Thank you.

Prepaid rental, but no cars available when we showed up at 1am. Had to wait with a young family until 6:30am when other returns started to come in. Unacceptable.

I had to wait more than 2 hours to pick the car.

Car was comfortable clean didn’t have to wait a long time or returned quickly all in all great experience could’ve been cheaper

Signage indoors and outdoors was poor! Difficult to find. Car was not clean outside...Mirrors and windows were very dirty. Mix up between two customers for the same car.

The car needs to be easier to fine there are no defined rental lots by company

Took over two hours to get the car at pickup.