Cheap Car Rentals in Fort Myers

All was good!

I never used the car-I tried to cancel due to Hurricane Ian devastating the ft myers area and the home we were planning to stay in was destroyed. When I tried to cancel and at least get a credit I was told I had a no cancellation clause for my rental-under any other circumstances I would not have disputed that, but since there was no way I could go down to Ft Myers at that time, I expected a more reasonable outcome. The airlines gave me a flight credit. I have filed a complaint with BBB. If this is how this company responds to a tragedy, I will never give them business again.

The counter was closed when I arrived. The call center in the Philippines told me they were opened (when I confirmed they weren’t). They provided me with a number that allegedly went directly to the counter when it routed back to the call center. Then they said they couldn’t do anything to assist me because I booked through Kayak.

Waited 20 min in line, then was told another 20 minutes for car to be ready. Waited 1/2 hour walked to garage found 20 people upset and waiting for cars. Will never use again. Took UBER home.

My car reeked of cigarette smoke. It was an unpleasant driving experience.

When I reached at the airport it was close at 6pm my car was booked for pick up time was 6pm and nobody was at airport I drove from Naples for pickup the car which is 40 miles from my home and drove back without the car I called your agent that man was not helpful only he was such a stupid person he was keep telling me the airport is open and you go back and pick up the car I said to him what nonsense you’re talking airport and airport rental car counter is close but he said no so finally I hung up and called back again this time there was a lady answer she was very helpful she checked calling airport rental car desks they have verified that airport and airport rental car counter is closed and then she gave me a credit I am not happy about all this because I was traveling next day and I didn’t have the car and I Uber it and paid $250 for my trip I will never ever will book my car from your company zafar ahmed

The car was beat up a little bit, but served our purpose. The experience with Thrifty was very good.

24hrs later a call come in that the car needed an oil change. 150 miles away from rental location. They asked to bring back or..... to get an oil change anywhere on my own. on a disney vacation. no thank you. it was reported to cooperate

Car I reserved was ready and no hiccups at all.

The car was not big enough. It was very dirty and had cigarette ashes in it. They told me I had to return it with 3/4 of a tank of gas. It only had a 1/4 tank when I picked it up! Also, the windshield washer fluid light was on because it was almost empty. Oh, not to mention that KAYAK told us the car was at the airport. It was NOT! It cost me $90.00 in Uber and taxi fees, to get to the car and get back to the airport. Never again through a third party! F-

My concierge at the counter, Faye, was the real winner. She was courteous and efficient and personable. When her assistants in the lot could not seem to give her the correct car VIN to match her computer record (she asked at least 5 times to have them relay the correct # to no avail—the last two of her requests went unanswered even ☹️)—that’s when Faye took matters into her own hands. After having me wait 15 minutes for her assistants to do their job, Faye ditched them entirely and upgraded my rental herself, allowing me to move on in time to make my fathers funeral. Faye’s lot assistants may need a review and some more training—but FAYE WAS STELLAR AND MADE MY WHOLE TRIP UNCOMPLICATED—and even stylishly comfortable. Faye deserves a BONUS/raise!!

The car did not have wipers that worked. I needed to manually pull them down and hold for them to work.

Just don’t understand The point of choosing what type of vehicle you want when you get there and they tell you it’s not available after you have been given a confirmation of your rental. We booked a minivan, and when we got there they didn’t have any.

Great value for the price. Love the shuttle at the airport and courteous driver. Great agents at the desk. Quick check in and quick check out. Very convenient to the highway and getting to southern Florida. Would use it again.

Works rental car experience and KAyak/priceline did nothing to help me. Never using you again

Terrible experience. Avoid fox at all costs. They will stick you with all sorts of random fees. Go with a reputable rental agency and avoid fox unless you want to pay triple what you thought you had it booked for.

Some confusion over the pick up location when booked on line. Hannah &, in particular, Shelsey, were extremely helpful & diligent in completing the reservation at RSW Airport location. Unfortunately, our first rental displayed engine maintenance caution near the mid point of our lease, so we had to return it for a replacement. Once again, the staff at RDW Airport were efficient at handling the transaction.

The business was no where to be found. We spent two hours driving around asking everyone where it was. The phone number lead to a dead end also. It said, "don't leave a message here, we don't return calls". My only redeeming factor was I had NOT given them my credit card number to hold the reservation. THANK GOODNESS!

There was a disorganized car pick up process. It seems odd when they don't have cars ready to go and they have to call their team in the lot to ask them to get a car ready.

Lots of scratches on the exterior and the gas tank was not full when the car was picked up.

Car smelled like smoke and had a hole in the seat from a cigarette burn. Not pleasant. Also, after pre-paying for the vehicle was charged tax after the fact of $64. This should be included in the total as it is not transparent as to the total cost.