Cheap Car Rentals in Sachsenhausen-Süd, Frankfurt am Main

The car was nothing like the vehicle indicated on the reservation - it was not "equivalent." The folks at the office in Frankfurt were professional and helpful, but unapologetic about the vehicle and its condition. The car handled poorly - desite having only 23,000km on the odometer - but did get us to Geneva ultimately.

Nothing. Due to the autobahn being shut down for some security incident, we were unable to get to the rental pickup in time (only two hours later) and they had cancelled our reservation stating we were too late. Absolutely zero customer service from kayak and I even lost the $200 insurance for a car I never got to rent.