Cheap Car Rentals in Georgia

The car wasn't in good condition and the front lower bumper fell off by itself, with no collision.

The rear car seat belt did not work. That was a big deal because we had people with us for some of the rental. Also the floor mat was dirty.

Customer service was excellent. Car was clean and updated. Had to change my drop off location last minute and they were super accommodating.

I arrived at 10pm but because my reservation was at 9p I was told my car was no longer available. We got it worked out but not a good experience.

No car was in stock when I went to pick up

Atlanta airport - Car Rental Center is a bit complicated - when returning the car!

Stephen at the counter in Savannah was amazing, a true savior.

Extremely pleased & will use them again.

Worst experience of my life

Too expensive and customer service was slow. Prepaid for a vehicle that was no longer available.

Staff and vehicle were exceptional!

Did not have the car we booked. Did not show up at 8 am when they were to be opened. Horrible experience.

The employee responsible for checking us in did a great job. She was helpful and friendly. Made sure my 80 year old mother wasn’t taken care of.

Better directions for drop off

I prefer paid for a compact and was forced to pay for a full size car at pick up.

We made a reservation, however, there were no cars available.

The quickness of registering, pick up, and drop off was exceptional. I don't think anything could have been better.

I made a reservation 2 months in advance, but when I arrived at my scheduled time to pick up my car, I was informed they didn't have the car and had to wait 3 hours until one was available. The car they eventually had wasn't the correct size, and I still had to pay the difference for a larger vehicle, getting charged more. Once I had the keys, when I arrived at my spot, the car was not there. So, the gentleman valeting vehicles found me another and told me I was good to go. When I got to the garage gate to leave, they said I needed my reservation number, which was not included in any of the email communications I had received about my reservation or written down on my paper by the agent, it was only a "confirmation" number that I had. So, I had to repark the car, go all the way back into the terminal on a torn ACL and knee brace, get the number from the agent and re-enter the queue to exit the garage. Not to mention, a gentleman behind me in line when they initially informed us there were no cars had said he was going to the same city and I could ride with him. While I'm sure he had good intentions, as a single woman traveling alone, I politely declined. I wouldn't have taken the offer even if it was a little old lady. After all, I should have my own reservation and vehicle, right? The agent still felt a need to comment on my decision, as well as share it with the other team members through the walkie talkie, and went so far as to tell me "he wouldn't have done anything to you." This company needs to figure out its logistics and stop overbooking when they clearly cannot deliver for travelers. I would have happily found other arrangements if I had just known in the first place.

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Fantastic staff, service, quick to accommodate my needs, always ask if everything is ok with the choice of car, looks out for you.

The human services was excellent.

A

Two problems arose Did not have car reserved Had very intermittent signal to process the transaction

The good: Quick and easy pickup, nice car, friendly people. The not-so-good: Car rental rates have rocketed up (I know, I know, supply and demand) so that car rent for a week far exceeds the cost of round trip airfare. That said, I got the best price through Kayak.

Car key fob died and couldn’t get into car

Clerk at Drop Off point in Charleston was extremely rude. He wanted to charge us for an upgrade. We were willing to pay from the car we reserved, if that vehicle was not available, that is not our fault. We only paid what we should have, but he ruined the experience for us. No customer service skills.

I booked the car online on their website via kayak at 9:30 am after speaking with an in-store associate. They had informed me if a car was NOT available for the 4:00 pm pick up I would receive a call by early afternoon. I received no call, attempted to proactively call a few times and received voicemail each time. Since I did not receive a call, I assumed the store associate was correct and a car would be there. Drove all the way there to find an empty store with solo store associate vacuuming. I informed him that I was there for a car pick up. Much to my dismay, he said none were available. I informed him of the transpired events up to that point, he let me know that he was so busy he never got a chance to call me. No car, no call, worst experience renting a car (or not) I’ve ever heard of.

The car rental place was only open until 1130am. We had to really rush to make sure we could pick the vehicle up

The service at the counter in hilton head and the help from the helpline is very poor

A made reservations and took an Uber to pick up the rental. Just to learn no rentals were available. Staff was not helpful nor concerned over my inconvenience. Waste of money and time. I can’t rely on Avis reservations which dampen my vacation. After this experience I will chose other rental services than Avis. Poor experience

The vehicle was the right size for my trip

The didn't have any cars available when I arrived. Had to wait 1 hour in mine at the counter then another hour for a car to show up. The staff handled the situation well but it was very disrupting to get such a late start on my trip with no option but to wait.

Took 3 hours to get a rental car. Horrible experience

The car was unavailable for my pick up time. There was only one person working the counter and over 30 people in line. I was unable to rent a vehicle and would not recommend Dollar.

Beware!! Do not rent a car from Dollar at Atlanta Hartsfield Airport. Waited over an hour at the Counter. Only 3 CSR's. No other way to rent - no kiosk, no online...nothing.

Was not able to pick up the car - had to make other arrangements. Waited in line for more than 2 hours and did not progress even half way to the front of the line. Those who did make the front of the line had to wait "more than and Hour" to actually be given keys. I will never use Kayak or Dollar again (and neither will my company) since not only this service but I had no ability to cancel the reservation as the kayak system was unresponsive to the request. HORRIBLE SERVICE AND WORST SUPPORT OR RESOLUTION - I RECOMMEND THAT NO ONE USE DOLLAR OR KAYAK This is not my first experience since Dollar and Thrifty are in a common reservations line - I will avoid both and Kayak at all costs - three horrible organizations that deserve each other.