The friendly, helpful manager and staff made the entire process painless. I was shown round the car and advised on its controls etc. before driving off. Quick pick up and return. I was completely satisfied with the car's condition and, as suggested, it was perfect for my needs. I'll definitely use the Glasgow office again, and would recommend them with out reserve.
The only issue with the car (a Jaguar xe) was the low roof as I, and a passenger, banged our heads exiting the car.