Which car rental providers are at Rochester Greater Rochester Intl Airport?

There are 6 car rental providers located at Rochester Greater Rochester Intl Airport. The following companies can be found near the Rochester Greater Rochester Intl Airport car rental counter: Enterprise (9.0) Budget (8.3) Alamo (8.0) Avis (7.9) Dollar (7.9) Hertz (7.9)

Which car rental company is considered to be the best at Rochester Greater Rochester Intl Airport?

Taking our users’ ratings and reviews into consideration, Enterprise (8.8 rating), Alamo (8.0 rating) and Dollar (7.9 rating) seem to be the best rental car companies at Rochester Greater Rochester Intl Airport.

How far in advance should I rent a car at Rochester Greater Rochester Intl Airport for the best price?

Renting your favorite car model can become more difficult the closer you are to your desired travel date. It’s ideal to book early to have that peace of mind. An early booking can save you up to 8% at Rochester Greater Rochester Intl Airport - we recommend booking at least 13days in advance.

Can I rent a car for a month at Rochester Greater Rochester Intl Airport?

The length of time you can book a rental for is subject to the inventory of the supplier. When renting a vehicle from Rochester Greater Rochester Intl Airport it should be possible to rent a car for a whole month if needed.

Cheap Car Rentals at Rochester Greater Rochester Intl Airport

Rochester, NY, United States - Greater Rochester Intl (ROC)

8 Apr — 15 Apr

Same drop-off

Sat 8/4

Noon

Sat 15/4

Noon

Driver's age:

26-65Other

Compare available car types for rental in Rochester Greater Rochester Intl Airport

Top rental agencies in Rochester Greater Rochester Intl Airport

All major car rental suppliers in Rochester Greater Rochester Intl Airport

Budget

8.3

Very good

54 reviews•1 location

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Overview

Recent reviews

8.0

Very good|Feb 2023

The car smelled like weed whenever it was humid or had been sitting overnight. The carpet was sticking out and had clearly been pulled up on the passenger side and there were stains on the seat. Other than that the car was fine and the staff were very friendly

10.0

Wonderful|Feb 2023

However I reserved a truck and the did not have a truck available.

6.0

Okay|Jun 2022

Wanted economy car...they were out of small cars and we got a van with not as good mileage per gallon.

2.0

Poor|Apr 2022

They were closed when we arrived. Had to get another company.

5.9

Fair|Aug 2021

Their desk was dark/closed, so was directed to go back to the Avis desk. Only one of the associates was masked—clearly a policy and health violation of this in-airport location at ROC. Credit where it’s due, the masked associate I worked with was helpful, pleasant, efficient, and assisted easily with a car swap. Just sorry she had to work in an environment of such blatant indifference.

10.0

Wonderful|Jun 2021

Easy process. Friendly staff

Nothin

1 out of 18

Hertz

7.9

Good

82 reviews•1 location

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Overview

Recent reviews

2.0

Poor|Feb 2023

Tesla wasn't even charged fully after we gave them 2 extra hours to have it ready. We missed a once in a lifetime special occasion due to their poor management.

2.0

Poor|Jan 2023

The agent left work early so I was unable to pickup my car when my flight arrived, even though I entered my flight info in Kayak's database. I had to rent a car from another provider.

6.0

Okay|Jul 2022

They incorrectly blamed me for the smoke smell in the car upon my drop-off. It was inconvenient to have to call and get that charge dropped. Great car though!

2.0

Poor|Jul 2022

Terrible customer service. Hertz then overcharged me. Nobody is helpful. Customer service lies constantly

8.0

Very good|Jun 2022

Unless you are a Gold member, plan to wait

4.0

Mediocre|May 2022

Overall experience with the rental was fine—pickup and dropoff of the car was smooth and the car itself was clean and nice. However, after dropoff they mistakenly charged me for a full week, over $560, for a 24-hour rental that I had pre-paid. It's been over two weeks and I've had to call customer service twice to get the extra charge refunded, which they assure me will be in my bank account in the next 5-10 days. Customer service has been polite and efficient on each call but I'm lucky to have the time to follow up with them.

1 out of 28

Enterprise

9.1

Wonderful

25 reviews•2 locations

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Overview

Recent reviews

10.0

Wonderful|Feb 2023

Everything about this rental experience was great. Easy pickup, clean car, easy drop off, and friendly employees at every step.

10.0

Wonderful|Oct 2022

Very good staff at desk (Kevin)

8.0

Very good|Aug 2022

Overall very good. I still don’t understand why it takes so long at pick up!

8.0

Very good|Jul 2022

They were very responsive. Pre-inspection would have been of benefit based on a vehicle that had some previous damage

10.0

Wonderful|Jun 2022

Enterprise is one of the best. Someone still walks you to your car, checks for damage before you leave and makes sure you are good. Someone still greets you when you drop off your car. Other rental agencies just hand you keys at the counter and good luck…

8.0

Very good|May 2022

The car could have been cleaned better. I found hairs on seats and on dash. Overall it was a great experience.

1 out of 9

Alamo

8.0

Very good

9 reviews•1 location

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Overview

Recent reviews

2.0

Poor|Mar 2020

At airport, no shuttle to off site rental car place. Called 1-800 # customer service to have them get a hold of somebody at offsite Alamo for a shuttle. Customer service agent did call the offsite place and said nobody was answering left a message with my contact # for them to get a hold of me and I still, to this day, Never received a call. It’s been 4 days.

10.0

Wonderful|Feb 2020

The manager when we picked up the vehicle was extremely helpful. He personally got our vehicle, warmed it up as it was 16 degrees and loaded our luggage for us. He really went above to assist us.

Alamo needs to correct their automated answering messages as they do not direct customers correctly. Was not able to get to a real person, messages sent you in a circle and then disconnects.

9.2

Wonderful|Feb 2020

Yes

The drop shuttle was not there at 4am to take me to the airport. I had to call a Lyft.

8.8

Very good|Jan 2020

place to leave car

4.8

Mediocre|Jul 2017

proximity to airport

was in emergency situation and was met with indifference. luckily, the kindness of strangers prevailed.

8.0

Very good|Jul 2017

Rental agent very personable and friendly

1 out of 3

Avis

7.9

Good

14 reviews•1 location

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Overview

Recent reviews

4.0

Mediocre|Mar 2023

I picked up my rental car in the morning while driving it a service engine light came on. I then had to drive back to the airport in peak travel time to exchange. I was not happy! It needed an oil change. This is not the first time this has happened to me with this rental company! The employees were very nice however it was extremely inconvenient for me!

10.0

Wonderful|Jun 2022

Smooth and easy people. Car close by. There was no line.

10.0

Wonderful|Apr 2022

It was good to be upgraded. On the negative side, prices right now are too high.

4.0

Mediocre|Apr 2022

The car had a very strong smell of marijuana

8.0

Very good|Nov 2021

Like: Quick counter service; nice car. Dislike: (1) Car interior had heavy, unpleasant smoke smell. (2) Parking area attendant in departure area was missing for about 15 minutes when I and 2 other parties needed him for questions before we could leave (I could not get car in gear). So I was 15 min late to depart. Attendant was very helpful when he appeared. Maybe he had urgent conflict.

10.0

Wonderful|Nov 2021

The car was a KIA and I had never driven one. It handled like a dream. We went thru different levels of raining and it was great!! It was good on gas. We drove to the Poconos in Pennsylvania. It handled the mountain terrain. The car was roomy and clean. We returned earlier than expected but no issues with return.

1 out of 5

Dollar

7.9

Good

21 reviews•1 location

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Overview

Recent reviews

8.0

Very good|Mar 2023

customer service was great The truck had not been cleaned prior to my renting it.

10.0

Wonderful|Sep 2022

Did get car which was booked got alternative but was as good very spacious

2.0

Poor|Jun 2022

I incurred 6.18 in tolls and now they tell me that there are admin fees, which were mentioned in the rental agreement, Now I am billed for over 100 dollars in admin fee. As courtesy to the renter, this should of been made more clear. This is unfair business and have rented so many times and NEVER have there been any problem with tolls. I completed dispute the admin fees. Buyer beware

10.0

Wonderful|Jun 2022

The staff at the airport were really helpful and friendly. I don't rent cars often so I appreciated that. Good experience.

10.0

Wonderful|Apr 2022

I appreciate how easy pick up and drop off was. The car was amazing in gas and the price was perfect.

8.0

Very good|Feb 2022

1) Car smelled like stale smoke 2) Car was 2018, had 33K miles, and was worn down 3) Car model (Buick Encore) was nice and had keyless remote, which I like 4) Need better signage at ROC airport on where to drop off Dollar rentals 5) Staff at the Hertz counter were friendly and efficient

1 out of 7