I reserved and paid for anfull size SUV, and they gave me a small SUV - Chevy Trax. The car was not big enough for our luggage, and we had toncarry the luggage on top of us. A disaster!!!!
10.0
Wonderful|Jun 2017
Ease/Speed in which car was made available. Spouse was placed in car with AC running while I did the paperwork. Location of office which was just outside arrival hall.
Hard to tell. Staff was mostly courteous and attentive
1 out of 1
View E-Z Rent-A-Car Locations near Castries Hewanorra Airport
Easy in and out, everything as Advertised, great rate and very friendly staff!
1.9
Poor|Jul 2021
Terrible customer service. Avoid.
2.0
Poor|Dec 2020
no they were terrible ..they did not have my cars
having cars that you promised
2.0
Poor|Dec 2019
Not helpful. Cancelled the reservation without telling me in advance.
Not cancelled on me.
8.0
Very good|Oct 2019
Pickup took 1 hour with only 2 people in front of us. Drop off was easy and great.
3.6
Poor|Jul 2019
The vehicle was an older model than the other rental companies at the same location had, the pickup took over an hour, and there were no instructions given for return process.
1 out of 6
View Sixt Locations near Castries Hewanorra Airport
Car was relatively clean and handled the winding mountain roads. Drop off was easy. Staff was friendly and accommodating.
I reserved a full-sized SUV months in advance because we have a large group doing work at a local hospital with some equipment and gear. Reserved through ACE but the local company was called Drive-o-matic. When I arrived I was given a much smaller car and they were very annoyed when I asked to be given a car of the corresponding size and price I had already payed. Eventually she located a vehicle that would suit our group. Car not great quality compared to what I had last year when I used SIXT. Probably will not rent through ACE again.
2.0
Poor|Oct 2018
Nothing
Poor customer service, we reserved a Jeep Liberty or similar and the lady gave us a Jimny arguing that she didn't have anything else and the only thing that she could do was giving us a refund which at that time would meant to be stucked in the airport which is 1 hour and a half far way from our hotel. Very poor customer service. The lady said that Kayak wasn't a reliable source and that she wasn't obligated to honor what the reservation said, which is unbelievable as I always use Kayak and this is the very first time that I have a situation like this.
1 out of 1
View Ace Locations near Castries Hewanorra Airport
Car appeared 10 years old. Lower gears did not work. Left headlamp was out
2.0
Poor|Jan 2017
Literally nothing went right
We made a reservation 4 months ago, showed up to pick up our car and were told they had no cars left. They ignore reservations and just give cars on a first come first served basis. They did nothing to rectify the situation, we had to pay $100 for a taxi and book another car through another company. Do not book through Avis, it was truly an awful experience
1 out of 1
View Avis Locations near Castries Hewanorra Airport
It takes awhile to get the vehicle (45 minutes) and we were second in line. One man show and not the most efficient process. The car was fine not a full tank but didn't expect it to return full. Liked the keep left decal on the dash
1 out of 1
View Budget Locations near Castries Hewanorra Airport
View Europcar Locations near Castries Hewanorra Airport
Bean Field
No phone number provided
Car Rental FAQs
There are 3 car rental providers located at Castries Hewanorra Airport. The following companies can be found near the Castries Hewanorra Airport car rental counter:E-Z Rent-A-Car (8.1)Sixt (7.6)Ace (6.7)
Taking our users’ ratings and reviews into consideration, NU Car (8.0 rating), Hertz (7.0 rating) and Ace (6.0 rating) seem to be the best rental car companies at Castries Hewanorra Airport.
Generally, for a better deal at Castries Hewanorra Airport it’s recommended to book in a timely manner (to save up to 33%). Cheapflights recommends you book around 87 days prior to your pickup date. Booking as early as you can also increases the likelihood that you’ll get the ideal car.
Yes, you can rent a car for a month at Castries Hewanorra Airport check Cheapflights for the latest prices and car type availability.
Other popular destinations
Take a look at these other locations that our users tend to rent cars in