Cheap Car Rentals in HIA - Honolulu International, Honolulu

Not enough economy cars. That's what people want with today's high gas prices. ALWAYS make sure there are enough representatives at the check-in desks so that people don't have to wait a long time. There's nothing more frustrating after a long flight.

Our agent Susy who checked us back in on the return was amazing!

Suzy was great! Free upgrade for us. Nice clean luxury car. No hassle car was at the airport terminal. No shuttle required.

hour long line on pickup.. only 2 agents working.. called day 10 to extend rental ... they insisted on using the same Visa confirmation number which was used on the original rental. crazy... called our bank/visa... need to apply to same card but new confirmation... bank said "happens all the time with Thrifty".. banks not going to re-open a confirmation... just put through another.. therefore, per Thrifty in India, we had to take a day of vacation, drive to Honolulu airport Thrifty, go through hour long line to "re-do" application to achieve extension... said hell with it.. called enterprise .. unloaded golf clubs, diving equipment etc from car, hauled from parking lot to room. Took car back to Thrifty on last day of contract, turned in, then walked around the airport to Enterprise and rented a substitute car for the rest of the stay.. Still lost a half day messing around with the problem.. plus "the hassle !!!!!" all because Thrifty's software is fouled up... plus the long line cking in, plus car with high mileage, plus passenger seat had "steel" frame which tore into you leg every time getting out of the SUV. Not good... no more Thrifty..

Stay away from thrifty/ dollar at Honolulu airport, for the money you save over other rentals it's not worth it. Even after a prepaid rental we waited about 3 hours to get our truck even after we upgraded to a larger SUV as the person at the front desk said this one is in stock. Saving a little money is not worth the headache, also our rental was dirty and had damage all over. Rental itself was nice but that's about it. The person downstairs where you pickup the cars from told everyone within earshot that because we were being cheap that's why we have to wait for a car.... The other rental counters were empty and people that went to them were in and out in a normal amount of time.

Pick up process is painful. Long lines at the counter and then long waits just to pick up the car. Will not use Dollar again in Honolulu.

Very helpful agent worked through an issue with our 3rd party agency. She was very friendly, fast, and professional. Car was nice and clean.

Wrong car. Big time wait. Charges that were not revealed ahead

The vehicle we rented was, clean, roomy and everyone loved it. My wife says she wants to buy one 😊

Easy pickup and drop off with shuttle to airlines. Taxes were very high.