Finally a guaranteed reservation! Either I've had a string of bad luck but whenever I rent a minivan I never get what I ask for even when I make a reservation in a month's advance. This time I received my choice and with no delays. Check in and out service was painless and professional.
Too good to be true when I received the bill. I was quoted and guaranteed a rate of $75 but when I returned the vehicle I noticed I was charged $91. Some bogus maintenance fee I was hit with which I eventually got reimbursed on but my experience would've been exceptional until I received the bill. Overall I was still satisfied.