Cheap Car Rentals in Huntsville Airport

Amazing customer service!!!

They rented a car to me with registration expired in August 2020, and tag expired in August 2021. It also had no working horn. In short the car was not street legal. And it had not been legal for months. When I contacted them about the issue, it took them several hours to respond. Initially their only response was to replace the vehicle with another one. When I asked for some form of credit, they took $100 off the rental. (I had rented it for 17 days at a cost of over $60/day. The rental cost me over $1000.) This was not an adequate response to renting out a car whose registration had expired over a year ago and whose tag had expired months ago. The second replacement vehicle was at least street legal, but old and dirty. I wish I could report the responsible parties to law enforcement, but I probably don't have the time to deal with that. Perhaps someone reading this message will do that.

Reasonable price and very accommodating ride for 5 on our Christmas road trip.

Like - allowed me to change drop-off location to one more convenient for me.

Extremely clean car for a great price!

We were expecting a midsize vehicle, but when we arrived all they had was a minivan. I was concerned about it getting terrible gas mileage and being bigger than we needed, but it worked out alright. It was comfortable for the 2 weeks we had it and the gas wasn't as good as we would have liked, but we enjoyed the space and comfort for the amount of time we spent on the road.

Overcharged from what my Hotwire agreement was.

Smooth, fast pick up and drop off

Budget charged me $50.00 for a car they would not give me because I don't have a credit card. They had no problem charging my debit card for the money though. It's absolutely ridiculous since most people that would rent from a car company called "Budget" most likely don't major credit cards. I want my money back.

I made a reservation a week and a half or so before I got to the airport, I needed the car so I could continue on my way when I landed in Huntsville. When I got there they had no cars, said they ran out. I had to find somewhere local to stay last minute. Which was a huge inconvenience at 10pm. it's bad enough that you can make a reservation and somehow they give the car to someone else, it probably would have been better if they had cancelled my reservation so I wasn't landing with the expectation that I was going to pick up a car.

The online reservation was easy, the airport pickup was easy, the people working at the counter were very pleasant and friendly, which, considering the sometimes less-than-pleasant people they often have to deal with, was wonderful. Drop off couldn't have been easier.

Reserved car was not available (late pm) when I arrived. I had to pay 2 Uber fares to and from hotel that cost $100.00 and my time.

I had to cancel the reservation and book with another rental company because of the restriction on the number of miles.

The process of checking the car back in could have gone a little smoother. I was nervous about leaving the car without at least giving the keys to someone.

After arriving at Hertz counter to pickup minivan I had booked, was told they had no minivan to rent. I don't think you should be able to book a vehicle on kayak only to find out upon arrival to pick it up that there is no vehicle available. Not sure who is at fault here... kayak or Hertz. Either way a bad experience when you make a reservation only to find out that reservations don't mean a thing.

Service