The process was seamless, the car was clean and drove great, and the return took less than 5 minutes. All for a great price. This is not my first excellent experience with Enterprise. They will be my go-to rental company from now on.
2.0
Poor|Sep 2022
When I showed up they had no cars available and tried to send me 40 minutes away to get a car. When I tried to go to a more convenient location they said it would cost $150 extra.
10.0
Wonderful|Aug 2022
My son had 2 huge bags for school plus a few more smaller bags. The manager in garage offered us a suv that would fit everything. Very nice !!! Our smaller car would not have been able to move furniture either! Thank you!
4.0
Mediocre|Jul 2022
Everything was overall very good. Make sure you turn in the car at the correct time and ensure you’re booking details are accurate.
10.0
Wonderful|Mar 2022
Reserved a car in advance. It placed my pickup at the airport. When I called the terminal to confirm I found out they would not accept my debit card at the airport. I modified the reservation for in town pickup. The price almost doubled. I am an Enterprise plus member. I live in Indianapolis and have rented previously. Still wouldn’t accept my debit card. I was on a schedule and had to pay twice the money for the same car. Not happy
10.0
Wonderful|Dec 2021
It was super easy! I booked through Kayak, received a call from Enterprise confirming my pickup. I was in and out in 20 minutes. Everyone was very friendly and helpful. I'll be back!
Car look like it hadn’t even been cleaned In many uses… Deposit fell off after a couple days but now there’s $100 charge for no reason that is still pending and has been for four days
2.0
Poor|Oct 2022
Hertz called me and canceled the transaction. They said they had no cars to rent.
2.0
Poor|Sep 2022
Locations listed online were impossible to find, and in a few cases didn’t exist/were incorrect. Called over a half dozen times and not a single time did I get through to an actual person and not just because I didn’t hold long enough but because eventually the calls would disconnect themselves!
2.0
Poor|Aug 2022
What a joke! Booked a car online and received a confirmation that it was reserved. It even said no further contact required just turn up and pick up your car. So we turn up and there is no car available. It was a last minute booking and the car was urgently required and the lack of it caused a great deal of stress and unnecessary hassle. I would never use Hertz again and would think twice about using your service again. An awful experience.
2.0
Poor|Aug 2022
Y'all need to put on your website that a Chime Credit builder card isn't accepted so I didn't have to waste all that time.
10.0
Wonderful|Jun 2022
It was a small office away from the airport and the folks there provided fast, friendly assistance.
They were an hour and 30 minutes late on having car ready which it me behind on my schedule. Instead of driving till midnight I was driving till 1:30am on my first planned leg of my trip.
2.0
Poor|Jan 2022
Rental car not available
10.0
Wonderful|Jul 2021
if was all good
10.0
Wonderful|Oct 2017
The person at the desk at the location in Downtown Indianapolis was very helpful. When we weren't able to leave the garage, she came out to help. When we were returning the car she stayed on the phone with us so we could navigate the confusing parking structure. She also gave us great tips on where to visit and which roads to take/avoid due to scenery or road maintenance.
ENTERPRISE is the best car rental company in Bates-Hendricks, Indianapolis according to our data. ENTERPRISE has a rating of 10.0/10 from our user reviews.
Yes, renting a vehicle at Bates-Hendricks for a month is certainly possible.
Rental cars at popular airports in Bates-Hendricks