Cheap Car Rentals in Iowa

They gave the car away

Jarrius was Very Professional and assuring

Customer service was excellent

The employee at the Dubuque, IA Hertz (tall slim guy, with beard) was not friendly and very aggressive. His tune was rude and he was very confrontational. I was talking with him very politely but he would raise his voice for no reason. When I had asked if I could change my vehicle at pick up, he said he didn’t have any other option. Then when I started to probe more and pointed at the vehicles at the lot and asked if any of those were available, he denied. Eventually he said that he’d upgrade it for $50 dollars more, from a sedan to a jeep. When I asked why, he said it was because the upgrade was many levels up from what I had reserved as a medium suv. And then he said he would let me have the jeep. So essentially he didn’t tell me the truth at first and said all cars were reserved but then for a fee he upgraded to a jeep.

the insurance cost 27/day. it's expansive.

Pleasant customer service at airport. Easy to find car in airport parking lot.

The greeting.... how fast it was to get in and out...the car was amazing for prom night thank you

At pickup any desk could help me same for drop off. Car was 100 feet from desk. It doesn't get better.

Very helpful and friendly.

The pickup was terrible. There was only one car in the lot—a convertible—and it had not been cleared of snow or warmed up at all. I was clearly the only customer for the day, it was a car unsuited for the weather, and yet no effort was made to make the situation more customer friendly. There wasn’t even an ice scraper—I had to “borrow” one from family who were dropping me off and frankly, were concerned for my safety.

Absolutely wonderful experience ❤️

Quick and easy pick up and drop off

Required a credit card

I liked that the offered to fill up your vehicle for you and that the price of gasoline offered was 30-40 cents cheaper than gas nearby.

I returned the car on time and 3 days later got a text saying I need to return my car. It required follow up to resolve the issue and a bit of unneeded anxiety.

Their computers were down so even though I was there on time, after serving me for 45 min (ie I was not in line) they were not closer to being able to print my contract. I’m still waiting for them to return my payment. They were unable to rent a car to me. I need a refund. Can you help me get a refund? (Weirdly, the same staff were renting for budget car rental and had no problems with that computer. However their budget cars were all taken so I received no car.)

I PAID $135.00 AND NEVER EVEN GOT TO GET THE CAR. I WAS DENIED AT COUNTER BECAUSE I DIDNT HAVE A FLIGHT BOOKED TOO. AND WAS TOLD I COULDNT BE REFUNDED OR SWITCH TO A DIFFERENT PICK UP LOCATION EITHER. APPARENTLY IN ORDER TO GET A CAR RENTAL WITH PICK UP LOCATION AT DSM AIRPORT YOU MUST ALSO HAVE A FLIGHT BOOKED OUT OF THAT AIRPORT. OBVIOUSLY I WAS NOT AWARE OF THIIS. I DID NOT SEE THIS INFO ON ANY TERMS & CONDITIONS, OR POLICIES. IVE SPENT HOURS TRYING TO RESLOVE THIS ISSUE SINCE FRIDAY. IVE CALLED KAYAK, CAR RENTERS.COM, AND PAYLESS AND STILL NOTHING. IM VERY UPSET ABOUT THIS AND THE LACK OF CUSTOMER CARE FROM ALL INVOLVED HAS BEEN SERIOUSLY DISAPPOINTING. I WOULD LIKE EITHER A REFUND OR TO BOOK A CAR RENTAL FOR ANOTHER TIME, OR HOTEL ROOM OR SOMETHING. $135 MAY NOT BE MUCH MONEY TO SOME BUT ITS ALOT TO ME AND MY FAMILY. WE SAVED FOR 2 MONTHS TO COME UP W THE EXTRA FUNDS TO GET THIS XAR RENTAL TO ATTEND A GRADUATION CEREMONY. WHICH WE COULD NOT ATTEND DUE TO NOT GETTING THE RENTAL CAR. SO AS YOU CAN NOW SEE IT WAS A HORRIBLE EXPERIENCE.