Fargo was GREAT! But, when we dropped off in Denver, the person did not seem to know anything. We wanted to extend a few hours and drop off at the airport. He had no idea how to do that. When I asked if there was an additional cost to drop off at the airport all he could tell me was "I don't think so". I really needed a definite answer and he could not give me one.
Scott drove my car to the airport because my plane was delayed and I wouldn’t make it to the downtown office before it closed. I wouldn’t have had a weekend if he hadn’t done that as there were no other cars in Fargo available to rent. He want above and beyond.
No waiting for the rental car and paperwork processed quickly.
I got a large SUV and was expecting 4 wheel drive.
Helpful staff excellent
Nothing great experience
Very friendly staff and super quick and easy to be on my way!
All was great!
Nothing. I refused to rent a vehicle from them - I went to hertz.
The airport's rates were substantially higher than the out of airport location. Initially, I was told the airport would honor my quote, but then all of a sudden the representative said she could not get me a vehicle at the agreed upon rate. In my opinion, they colluded to avoid paying Kayak's reduced offfer
Very good|Sep 2017
Make sure cars are running at optimal level.
Great customer service, no up sell, straight forward, professional
We called the local number as soon as we found out that we missed our connection flight in Chicago. They gave us the option to pick up at the airport but had to add the airport fees to our original price that was given. But it saved us alot of headaches because of arriving at the airport late that day. It was much easier being able to drop the car off at the airport as well. Just a word of warning that if you get a car from an off site car rental place in Fargo, you may have to take a taxi to get to the car rental place. AND they close normally at 6 pm. So plan ahead to receive a better experience
the quoted price was wrong - it was 3 times more than offered by you! I think the guy thought we were our of our minds even though we had it straight off your site. didn't matter - we paid the asking price and all was well.