Cheap Car Rentals in Spring Valley, Las Vegas

Booked a full size car and they gave me a tiny SUV as that is all they had. Car was not properly ready either , missing wiper fluid and had to check air on all tires. Poor experience.

Pick was an hour late, and wasn't able to locate us at the main Valet. I wouldn't recommend having them pick you up if you're staying at a casino since they don't know the area. Ended up just taking an Uber to them and getting the car after 1hr of waiting.

I didn’t get what I booked , manager help me when we got to front desk and she said that was canceled it but after she said that was note about they give me 2 minivans instead of the 15 passengers I have to pay insurance for 2 vehicles when it should be paying for one

The rental I booked through Avis (across the street from where I was) told me after booking that it was actually a different location 20 minutes away so I had to take an Uber to the store. The car was supposed to be ready at 3 pm and when I got there, the store had makeshift numbers on the window showing that they had handwritten 3 pm as the closing time. I called Avis who would not help or take any responsibility for the misinformation and still being able to book. Then I called Kayak and they were closed. The next day I couldn’t get through. I ended up having to take an Uber back to where I started. I was out a $30 hold, plus two $30 Uber rides. I had to sit outside in 110° Las Vegas temps with my things on a sidewalk while I had to try to fix a miscommunication between two companies that had nothing to do with me. So I’m out hours of my time, about $100 and still didn’t have a rental, so I had to taxi the next two days. I’m extremely disappointed in the service for such a big city with lots of travel and I will never use Avis or Kayak again.

1. I had booked a minivan. On the day of pick-up there were no mini vans available (and nothing else that was a suitable replacement). 2. On the day of my rental pick-up I was told that vehicles from that rental location were restricted to only CA/UT/AZ. I needed to go to Texas. I was told to contact customer service with Budget's sister company Alamo to try to get a corporate vehicle that would allow out of state travel. The Budget customer service person never offered to help. Just gave me a phone number to call ON THE VERY DAY I NEEDED THE VEHICLE TO START MY VACATION.

I ask to pick up a car at McCarren Airport in Las Vegas, not somewhere else!

My 1st & last use w/Kayak on rental cars. I arrived at the Hertz in Las Vegas and they showed NO reservation for me. They told me these 3rd party suppliers must have accidentally canceled it - yet neither Kayak or Hertz notified me that my reservation was canceled. No email no call/text! I still had to pay the booked price for a Jeep Cherokee ($1290) despite having to settle for a crappy "Class A" sub compact car - with a broken windshield wiper. It was worse than a "poor" experience - it was horrific... I have spent HOURS on the phone with Hertz customer service throughout my 2 week ordeal... and when I returned the car yesterday I was there for 2 hours trying to reconcile the pricing to no avail. I am sure you are sorry you asked - not sure if anyone reads these - but I would WELCOME A CALL FROM KAYAK SINCE YOU PARTNER W/HERTZ and I got screwed in the end by both of you. KAYAK & HERTZ got their money - I got a crappy, unsafe, sub compact dirty little car.