The office was closed and could not get through to any representatives on a call. Understand that we are in unprecedented times but unacceptable to allow booking (which was made the night before) for closed locations which forces customers to expose themselves more.
Liam went above and beyond in being sure that we had the correct directions and tips for driving out of busy London...especially difficult for an American accustomed to driving on the right!
The drop off rental return location was a little confusing but not too bad. Once we found the hotel parking garage, everything was clearly marked.
1st time hiring from Sixt, would do so again, reasonable price, good service, car was clean when we picked it up, the stuff was friendly, and no hassles at all.
The local office at Putney Bridge (London) was efficient, clearly explained how to drop off the car after office hours and gave us a clean and comfortable vehicle. It was a great, smooth experience overall.