Cheap Car Rentals in London

Pick up is in dark underground garage at LHR. Staff do not accompany customers to mark paperwork with existing damage to vehicle or help with controls on vehicle. Telephone assistance, very difficult to reach a live person to address concerns after pickup. World wide Sixt computer system was down for over two days and email assistance was delayed. Usual problems communicating with a live person when I was eventually able to talk to someone in English as it was not their first language. Insurance is very expensive at the counter at pickup. Be sure to buy online with rental prior to pickup. Good luck!

I should have known better. When picking up the vehicle, I was handed a vehicle damage report that literally listed dozens of minor scratches on the vehicle. I couldn't actually see any of these on the car but decided to overlook that. Then, upon returning the vehicle, I was charged a significant amount of money for a very minor scratch on the hubcap, far in excess of what it would have taken to replace the entire hubcap, and certainly not warranted for the minor scratch present. Also, the pickup location is very difficult to find, and the drop-off is equally difficult, as you have to ignore the customary signs pointing to rental car returns at the airport.