My first time renting a car...EVER :) I got there right at noon. The car was ready to go. Costumer service was great- very friendly, and professional. The car was a Nissan Versa- although it's a small car, it was pretty roomy inside. Very clean. I will definitely be renting through Kayak again.
It's not a big deal, but the car had less then a 1/4 tank of gas. Not sure if that's common. Again, first time renting a car.