Cheap Car Rentals in Arts District, Los Angeles

This location that i reserved at DID NOT EXIST. It had been closed for years and was actually a hotel. I tried to pivot to a nearby Hertz location but all were either out of cars or closed at the time I discovered I was sent to a ghost location. Customer service via phone was atrocious, and they would not honor my reservation rate at an alternate location. Went with a different rental company, and will not be using Hertz in the future at all.

Pickup/Drop-off is located at a homeless shelter hotel (333 So. Figueroa) in downtown LA. Was not expecting that Hertz would be located on the driveway (not interior) and no place to sit on the sidewalk. Service was friendly and efficient and car was fine. I know downtown LA well so that lots of homeless people were receiving services at the entrance to the hotel, did not concern me; but think it would for tourists unfamiliar with the area.

Has a reservation, only to be told at pick up they had no car available. Told us we’d just have to come back or wait 4hrs or more. No accountability no apology just rude, unprofessional. When i complained as to why no one contacted me ahead of time, and that making a reservation was literally to avoid this situation they said they won’t rent to me! Worst experience ever will never book Herz again.

Ok

The car was really just not much for the money. Gas was 3/4 a tank which was annoying as a full tank would have got me there and It just weirdly got annoying. Checking It out they talked alot about how you can't return It dirty and you can't return It dirty but then there was no windshield wiper fluid in the car. Car was pretty scratched up and I just feel like they are gonna try and charge me for some small scratch.

Sign said Budget open till 7p.m. Was there before that but the office was closed. Was told we'd still have to pay the same amount even though we were picking up the car the next day. Car had streaks on it.

Unfortunately they charged me more than I reserved

We had an excellent rental experience in all regards with Avis on this trip.

Not all cars are pet friendly. We were originally given a car that was not pet friendly and not what we reserved on line. We took the car and drove about 45 mins away to another Avis which had the type of car we requested and was pet friendly.