Cheap Car Rentals in Downtown, Los Angeles

Car was not clean. Easy pick-up and drop-off

Our vehicle wasnt ready when we checked out. The vehicle was dirty and it smelled like marihuana. Overall I will not be renting from that location.

no me arrendaron el auto por que había un error y no me dieron ninguna solucion ni ayuda , tuve que volver al aeropuerto para tener wifi y arrendar obviamente en otra compañía

Long line at the start. Although we took about 5 mins, many others seemed to take 30+ minutes! So they caused delays. We had a reservation…. Did they?

We were pretty disappointed when LA traffic got us to the Sixt office at 5:10 pm on pick-up day to discover that the office closed at 5:00. A phone call would have been nice. At least it would have saved us the time we spent in downtown traffic finding the office and getting our ride back to pick us up again. We still would have had to pay an Uber to get back there from Pasadena the next morning. The vehicle (Chrysler Pacifica) was clean and comfortable, if not at all what we wanted. Apparently it was the only vehicle available. I still have not gotten charged, which is awkward. Otherwise, I had a good experience. The young man who waited in me was efficient, friendly, and helpful.

There was no car available to pick up. Your service sucks.

Drop off was easy and staff there was great! Pickup was another story entirely. Made reservations February 5 for a June 22 pick up and the guys at LA first told me they have no vehicle. After 45 minutes to an hour and while on hold for 20 minutes trying to talk to a budget representative, he suddenly has a vehicle (even after calling the budget down the road). Went to go get the vehicle and the other guy had to move another vehicle to get our out. Clearly they had the vehicle all along. There I am with my family and all our luggage downtown LA being told no vehicles are available after making reservations months in advance, I feel like the guy took amusement in watching us scramble.

They had no cars available. You read that correctly. A car rental company had no cars available for rent. Despite making a reservation well in advance, despite having received multiple confirmation emails, when I arrived they told me they had no cars available. I was unable to rent a car and was forced to buy a last minute plane ticket instead. This demonstrates an unacceptable level of abject incompetence. I will never rent from Budget ever again.

I was up charged at the airport. The original reservation was for $150 but I was told the airport fees and tax were an additional $150. I complained but was stuck and had to pay in order to rent the car.

Let the people waiting know that if we booked through a third party, there probably isn’t a car waiting for us.