I dropped car off after hours and that was so easy but then they charged me $15.02 for gas which I disputed. Alvin at L.A. location is helping me get refund as i returned car with same amount of gas as when I left(picked up) in LA
I They had many upset customers when I arrived at enterprise to pick up car. I had to wait over 45 minutes and then luckily someone returned a SUV which is what I wanted. I had to way until they washed and sanitized it so another 10 minutes. Not enough cars for customers,lots of trucks but... If I get my refund soon I will yelp a better review.