The car was clean on the inside and they made sure my phone was connected via Bluetooth before I left. Drop off was easy.
They rented the car I reserved to someone else. They only had larger cars, small SUV, available. I needed the gas mileage for an 800 mile trip to help take car of my dad after a week in the hospital and 3 surgeries. I had even called the facility directly to make sure I could get on the road asap. Very frustrating. Why make a reservation?! As I dropped off the vehicle, someone else was being told they only had small SUV's left, do they even have smaller cars?