When you booked the car, you gave me an address in Fort Bonifacio to pick up the car. Arriving at the appointed time. The rental station was closed. The phone number provided didn't answer (and I was told by the doorman it was for Hertz, not Dollar. I tried to find another number on Google, on to see that there is no Dollar of record in Fort Bonifacio. I remembered you had another office in Makati. finding it in Google it said it was open - but that phone number also didn't work. So I just took a cab there. They were open, and I got a car. The experience initially was not good. The guy at the Makati branch was fine and helpful.