I hired the car expecting to pay the quoted price on the website. Instead when I arrived to Avis with my itinerary in hand for the week ahead I was charged double by hidden fees for my being 23years old. Not a word was mentioned about by the website nor the staff until the keys were being handed to me and asked to sign the paper work. At that moment in time it’s too late to go through another rental agency or cancel plans so I had to bite the bullet. Please read all fine print and ask questions before you book.
The service - please tell people the name of the car park where they need to drop the car off! There are no signs until you actually are inside. We lost half an hour trying to find it in traffic. That really ocershaded our trip.
Fast check in/check out; accurate pricing to online quote.clean new car & no charge upgrade.
GPS navigator a bit too pricey per day, shoild be a standard free option.
when I've hired a car on 408 punt road, melbourne, the staff said that I could pay deposit and rental on credit card and they refound me, and I could payind in cash. BUT In returning at hertz airport melbourne , the staff said that I couldn't do that and the problem was mine. hertz os not a company???