They Ceized the opportunity to charge us double the rate than the hat we had reserve through internet.
Very good|Jan 2017
Total coverage: at AVIS and HERTZ is really too expensive, above all in comparison with other rentals.
The staff was very friendly and kind
I ordered a Bmw small-medium car, it wasn't there. I had no opinion but to upgrade the car and to pay more than I planned.
Very good|May 2016
I asked for a Mercedes E class but after I arrive there they told me that I need two different credit cards I had two mastercards but they said they need a visa or american express after that I had to take anither car which not luxurious car with a reallly high rate for two days because they said I need to make it full waranty to get a Car
The staff at the desk in Milan didn’t speak a word English and even when we tried to just give our name they referred us to call the call centre to check in and they relayed to the staff. It took forever and was bizarre we’ve never had this. Then the car booked wasn’t available and a suitable replacement wasn’t available. So we ended up having to cancel and go to another desk and pay more as a ‘walk-in’ to a different rental company.