Staff was very friendly and helpful. Drop-off was a breeze.
A staff person called me a few hours after picking up the car saying they needed to verify the mileage and it may need to come back and swapped for a different car due to a possible need for an oil change. Tried calling back, but they were closed, and didn’t open until 9:00am the next day. The main Enterprise toll free number we tried had hours that started at 7:00am, but we would have been already long gone. When I picked up the car, the staff said to “call us anytime if you need anything” but the branch’s restrictive hours and the toll free number’s lack of 24-hour service prevents this. In the end, the staff person said don’t worry about it, there’s typically a 1500 mile buffer built in. All turned out well, but we were stressed after getting that initial voicemail because there was no way we could go all the way back to swap out a car, nor divert our course to go to a different Enterprise to do it, as we were on strict time constraints.