Cheap Car Rentals in Minnesota

Everything about the rental experience was awesome. Everyone was professional, kind, and efficient. This is the first time I've rented with Sixt and I definitely will again.

Easy pick up and drop off

Pick up took an hour.....two inexperienced ladies were having a hard time. The two ladies who were in front of me when I arrived were still there an hour later.....no car. A manager came in, thankfully, and took over my transaction and made it infinitely better. Wish I had gotten his name...in Minneapolis, short, dark hair, early 50's from New Jersey....thanks to whoever he is. Otherwise car was fine, drop off was excellent.

I wasn’t use to just dropping the car off and go without having someone there to verify the condition of the car, that the keys are in the car and to print me a receipt. I believe if they are going to do things this way they should have an automated announcement or signage stating the change.

No drop off in Menomonie otherwise a great rental

The experience was quick and professional.

The lady at the desk was brutal. I wanted to change my booking from three days to one day. She said she couldn’t do it. On top of that she insisted on charging me for three days insurance. There was no effort to work with me.

Pick up was chaotic with several cars untenable due to smoke smell. No one to help with pickup which resulted in having to take a larger size car and being told on exit that it would be more expensive. Car we choose was also only 1/2 full w gas. Drop off was totally different. The desk staff was very helpful and made sure we were not up-charged or charged for gas we didn’t use. Good customer service.

When I went to the Hertz counter at terminal 2 in Minneapolis at 9:pm on Saturday Jan, 7, 2023 they were closed. Me, my disabled wife in a wheelchair and three bags were informed that we needed to take a shuttle to terminal 1 to get the car. It was 8 degrees and we had come from South Florida, and were in shorts. What an outrage! We had to take a $120.00 cab to our location. The service was typical of what you can expect in Joe Biden's America.

Pick up in terminal 2 was closed I should have been notified by hertz to go to terminal 1

We were originally told it would take 2 hours to get our truck; totally understandable since it was a holiday weekend. We waited 5 hours to then be told they didn’t have any trucks. Luckily we were given an SUV instead but the fact that they rented us a car they didn’t have was very frustrating and the waiting with no communication was awful.

It took over 1 1/1 hours to get the car. There was only four people in line Employees at the counter seemed to be contract employees for Thrifty, dollar and hertz. They took hertz customers first During check in there was no one there you just left the car in the line

Waited in line 90 minutes, then was told after getting checked in it was another hour wait for my vehicle. Finally got called to go to pick up my vehicle and got to a 2nd counter in the rental ramp, only to be told there is no vehicle, and that they were all reserved....confused because I also reserved a vehicle, I asked why did I have to wait an hour just to be told there was no vehicle, their response was "we were hoping a return would have been made in that time, try renting from avis". So went up a floor, stood in line another hour, and while I was in line I reserved, paid for and checked in for a car, and once reaching the front of the line, was confirmed and sent on my way. The fastest part of dollar was getting my rental voided. Avis was much better than dollar.

I was charged for the insurance even though I said no.

They never closed out my reservation and I got a call 3 days later asking where their car was. Also left my personal cae keys behind in the car, they still haven't gone to look for them, suggested I drive down and talk to someone at the desk....

They were not transparent on the actual cost of what the fuel costs would be if I brought the tank back less than 100% full. It said it was going to be under $4/gallon but I got charged $89 for bringing it back at more than half a tank.

The car pick up went smoothly and the car was nice. The problem was with the drop off. We dropped the car off in the designated area and left the keys on the dashboard and proceeded on with our trip. A few days later while checking my emails I looked at the receipt and found they charged us an additional $700! The car was returned on 2/12 as scheduled but they billed us through 2/16 along with an additional "late fee". We had been in Mexico for 5 days when they say the car was returned. I've exchanged numerous emails (because I was out of the country) and the issue is still not resolved. I will 100% skip Payless next trip!

No complaints!

Fast check-in at counter, fast shuttle and the staff was waiting for me, keys in hand when I got off the shuttle.

Good company I will use them again.

Have employees check things like wiper fluid. We had no wiper fluid in our car the whole trip and it made it very annoying driving with bugs stuck on your windshield and having to stop every so often to wipe it. Other than this, everything was great.

We booked a convertible months in advance to use for our wedding. They did not have the convertible. It was a big disappointment to us. However, Ruth provided excellent customer service and called us later to apologize, which was appreciated.

First car needed to be returned due to key error message. Second car picked up at different location was not clean, smelled of smoke, chip in windshield and wiper blades were falling apart. Given to me with less than half a tank of gas. No paper work given due to printers being down. Service agent at St Paul University Ave was very nice but we will see if my complain about the Smokey car ended up being relayed to the airport location. I don’t think I’ll rent from Enterprise again.