Cheap Car Rentals in Monterrey

Rented car was at least 10 years old. Full of scratches everywhere. Had 100,000 km or roughly 65,000 miles on the odometer. Sixt does not have a counter in the airport. You need to call them. Pick up service from the airport was OK Although the transport vehicle was I think 15 year old van that was scratched up and dented. And returning the vehicle it’s almost impossible because no signs are posted anywhere for returning vehicles. Awful experience. Nobody speaks English.

Was closed and they refused to help me. Lady was rude as well

Great value and zero issues. Certainly will rent again.

They didn’t even have the car we had booked or any other SUV whatsoever. We had to go to the counters of every car rental company at the airport to find a car last minute and we have 3 little children. Unacceptable.

Pick-up took too long. There were unexpected (negative) surprises such as a costly insurance necessary to rent. Ultimately paid twice what I expected. Return was swift but they wanted to charge for gas (luckily I had a picture of the gas reading at pick-up).

The Avis email I got confirming my reservation indicated I would need a driver’s license and credit card at pickup (in Mexico). However, the Avis employee demanded a passport as well, which I did not have with me and did not want to go back to our hotel to get (1 hour roundtrip). He just shrugged at me with a blank expression as I showed him the email. As it turns out, the Avis Mexico website does mention the need for a passport, but everything is in Spanish. After I insisted that the employee should call his manager, they let me take the car upon “learning” I was a regular Avis customer, even though I had provided my Avis Wizard number in the Kayak reservation. The 30-minute delay led to us missing out on one of the sightseeing attractions we had wanted to see. Avis, you should train your employees to be the “Can-do” type, not the “Sorry, there’s nothing I can do” type.