the drop off in Venice is nearly impossible to find. there are no signs or indications to find the stand that is inside a parking lot. we lost one and a half hours to find it and had to ask 8 different people.
The personnel were all incredibly nice and helpful!
The instructions for drop-off could have been clearer. We had the address to the office and then had to go to the ramp--that was confusing and inconvenient. It would be better to give the address to the ramp.