Cheap Car Rentals in Ludwigsvorstadt-Kliniken, Munich

It’s hard to see/find the car rental return after hours & in the dark. Also, the location to drop the key off is inside the airport. Difficult to do when you are traveling by train & not flying since the airport doesn’t open after 5am. I had to leave the keys in the car with it unlocked, because it wouldn’t stay locked when I shut the door with the keys inside. I called Hertz after they opened at 8am, which took at least 1/2 hours of cell service, which cost me 25 cents a minute. It was difficult to speak to someone, as there was no English option. I had to keep hanging up, pressing buttons & calling back until someone answered & was not a recording, then I got put on hold. I called back & finally spoke to someone who spoke a little English, but since I was on the train, the connection was really bad. Thankfully, she seemed to eventually get the gist of what I was trying to tell her (where the car & keys were), as I got an invoice in my email the next morning for the correct amount.

Very friendly staff and efficient checking in and out process. It would have been helpful if it had been clear at time of booking whether an automatic or standard was available.

I felt ripped off. I had a car rental for pick up in Munich and then drop off in Garmisch partinkichen. The latter was not possible and it led to a lot of complications and spoiled my experience. The people at hertz could not help me but wanted to charge me extra for drop off fees.

Good car and fast pick up, but they allowed us to book drop off to a zone that wasn’t actually able to have a drop off. We circled the block multiple times looking for the drop off per the itinerary address and spent an hour trying to contact hertz and find the location. We finally got the number for the local service which informed us that we shouldn’t have been allowed to schedule a drop off and the representatives at that location were very kind and helpful. Would have been a great rating if it wasn’t for this frustrating scenario! They never should have let us book this location if it did not allow drop off…

Our pick-up location was reserved at the main train station, but when we got there, we found they had moved to another location since April. It would be more helpful if we could be notified earlier, It was raining and we had to look for the new location in the rain and it took some time.