Cheap Car Rentals in Nashville Intl Airport

Our rental experience was a complete nightmare when it came to getting the rental its self. The first time we showed up we had called ahead to make sure that paying in cash was not gonna be an issue but apparently with that singular location, Our rental experience was a complete nightmare when it came to getting the rental it’s self. The first time we showed up we had called ahead to make sure that paying in cash was not gonna be an issue but apparently with that singular location it is an issue and it requires to have an open credit card and not cash only unless you have two airline tickets now this became a huge problem because I did not have this prepared on hand. I had called prior and check the website to make sure that this wasn’t gonna be an issue and yet it was. The ladies then invited me to go to the other site down the street they couldn’t call for whatever reason to assist me but they suggested we go down there and we go down there. They do not have anything or do they have any suggestions for anything else in this whole beginning of my experience with renting a car through Alamo was absolutely garbage. The ladies laughed because this was a regular issue , which didn’t really help anything at all in the car itself was great. It was literally just the customer service experience when I did call the customer service line to get assistance. I was told multiple times have the policy worked and then when I finally asked the gentleman if he was going to assist me after I was told that he was going to be able to help with the cash/card problem. He’s straight up told me no he wasn’t going to help me and hung up the phone. The rental it’s self was great but we had to air up tires shortly after leaving.

Kayak saved us $600 on what would have been a $1000 rental but cost just $400.

Quick pick up and drop off

The agent in BNA was not clear on what I was saying yes to or signing for. Ended up costing me way more money than my original booking quote. Do not recommend

NEVER rent from Dollar, the orphan child of Hertz. Expect 0 customer service and runaround’s that will waste your time. WHAT YOU SEE IS NOT WHAT YOU WILL PAY. A quoted $350 one way from BNA to RDU went horribly wrong upon return. An older Kia Minivan ended up running me $850 for a 36 hour rental because I returned 4 hours late, despite calling Dollar (waiting 1 hour on hold), and being told the extra charges would amount to $31.50. Agent upon return said if I had a dispute to go to the Hertz counter, Hertz employee just checked my rental out on the computer and handed me the bill, not at all willing or able to hear that there was a discrepancy between being quoted $31.50 extra vs the nearly $400 extra I have paid. As someone loyal to National, I’m not making this same mistake again and advise everyone to avoid Dollar- possibly even Hertz too unless you’re a premium member.

Buick Encore has a very awkward USB charging port with no charging pad as an option. Rental return was not good—Nashville Int charged for an additional four hours though it was returned on time, and fuel refill when it was returned full. Disappointed.

For a 6am pickup only 1 counter person for 3 rental companies. Started out in a Hertz line and when the Thrifty clerk arrive had to start over in their line. When i reached the front of the line a 3rd newly arrived clerk asked me back to a Hertz terminal. This took what felt like over a half hour. I realize the clerks may not work for the individual rental companies but observed once there was enough staff the lines disappeared. Returning the car was easy enough. No staff was there, just leave the keys and note the milage.

They have crazy policies in place about payment that made this extremely difficult also, they were rude.

Maybe just discuss the controls briefly. The car was unfamiliar to me.

I love working with Enterprise.

had to wait over an hour to pick up car.

Be prepared to deal with people who do not want to be working.. patience really goes a long way

Hertz declined to provide me the car that I reserved online, stating that they “stopped accepting online reservations” due to the historic SWA failure. They should be ashamed of themselves. Will never use their company againz

Long line at the airport to get car- very busy weekend in Nashville with Taylor Swift concerts. Once we got to the front of the line went extremely smoothly. Drop off was super easy and quick. Car was in good shape. We were given an upgrade with no up charge due to low supply of cars, which we appreciated.

The pickup location is very obscure at the Nashville airport. You have to go to the counter inside the airport unlike all the other rental companies. It was very hard to find. Payless is grouped with Avis but you can not check in at the Avis counter with the other rentals. There are no signs for Payless. We found it after waiting in line for a while only to be told we have to go back inside the airport. Then the person at the counter was very rude and did not seem to want to be there. When we returned the car at the Atlanta airport, we were confused as well because we did not fully realize that Payless would be grouped with Avis everywhere.

The car needed to be serviced. The oil change light came on and the brakes needed to be repaired or replaced.

I was a little concerned renting from a company that is fairly unknown but it turned out to be a great choice! The car was almost brand new and the whole process was simple and easy. Their website was a little difficult to maneuver because I kept getting the information in a different language. I ended up calling a very nice gentleman to change my pickup time and he took care of it all within a couple of minutes!! When we returned the car, there was a very nice young man that made that process a breeze! I would definitely recommend this company because it did seem to be a little cheaper and everyone that I met was very nice and helpful!