Cheap Car Rentals in The Nations / Village West, Nashville

Hertz did not honor our reservation. We were forced to find an hotel for a night. We booked with another rental agency for the next day.

Hertz did not honor our reservation. Only good thing they did was call us in the morning to notify us before we went to the pickup location.

I did not realize I booked it an off site location, vs the airport, which I would of preferred. They would not transfer my reservations. I also returned the vehicle one day earlier (24+ hrs) & I did not get a refund?? Not happy. Sandra Sandees

The rate changed while we were standing at the counter.

car was not clean inside or out (food crumbs, car filthy outside) gas tank was not full at pickup.

The car was ready when we arrived to pick it up. It was clean!

Avis did not have the van we reserved. They told us they did not ever have the type of can we reserved. We had to push get alternative vehicles.

Received a call on the morning of my reservation (made months earlier) to say that they had no cars at this, or nearby, locations. They had no interest in helping me solve this problem and insisted that this was normal(!!). They passed me around on calls at my insistence that they help me solve this problem. Their system was also down so they wouldn't even tell me my case number to follow up with. Absolutely noone acted concerned about their company's behavior. Avoid Avis at all costs.