Cheap Car Rentals in Downtown, New Haven

Great quick service at check in and check out, great vehicle option, thumbs up

staff was very helpful and professional

Lower price for rental.

Customer service was top notch. Adis was particularly patient and helpful.

The only difficulty I had was my secretary booked the car under my nickname Jack. My ID says my formal name John. They just didn't know the nickname for John is Jack and even though my photo ID's and passport have my picture and name John, it took them quite some time and I had to find a card that said Jack on it. Fortunately I had a Costco card with that name and my picture, or else I may have been in real trouble and seriously delayed. Lesson? use the name of my ID on all bookings

Customer service was on point, good work! Nicer /Newer vehicles would be appreciated.

Avis in New Haven was excellent. We rented two 12 passenger vans and they were very clean and well maintained. The staff at Avis were also very friendly and helpful. I would definitely rent a car from them again!

Retuned car after they were closed, a few hours later than scheduled. They couldn’t have rented it to someone else anyway, my scheduled drop off time was their closing time. Still charged me for the whole next day. They don’t do the right thing by their customers. Greedy.

Good

Like - Location was close by. Booking through Kayak was a breeze Could have been better - Better Budget customer service. They gave me a flat tire car. Even though I went back in and told them about it, I was told that was due to weather. Never took time to come and check the tire. They blamed it on bad sensor. Drove 3 miles and parked at place of accomodation. Flat tire the next day. Assistance and swapping took close to 4 hours. Almost missed flight back.